Book Hertz car rentals in Dallas

Reviews for Hertz in Dallas

Recent reviews

Traveler rating

Wonderful

48

Very good

30

Good

3

Okay

24

Fair

1

Mediocre

0

Poor

164

Find reviews that mention:

car availablelocation was closed

pick up the carpick up and drop

car was cleangreat experience

rented a carcustomer service

friendly staffcredit card

wrong location

2.0

I travel for work and I rent a car no less than 20 days each month. Last time around, the staff was not friendly. The gold member desk agent said to me not to come to the gold member desk again, even though I’m a gold member, just because I booked through Kayak and not directly through their app. They usually mention to me that the booking is not connected to my gold account, but this time she was very rude to me and told me not to come here again. She was pushing on me to take an intermediate SUV instead of the luxury SUV I paid for, stating that they have none at the moment and I need to wait for a long time until one is available. I rejected, few minutes later she sent me to a luxury SUV parked at a reserved spot far at the end of the lot, and as I got to it I found the car dirty specially the glass all around and the dashboard, as if it was cleaned with a dirty rag. Drove the car to the gold member’s booth and had to wait for 20 minutes for someone to come clean it, the person who came did a terrible job and kept complaining that this is not her job and she’s not tall enough to reach the full glass, even from inside the car, then she offered me the cleaning cloth and I cleaned the car myself, and she watched. Few customers walked by and were surprised at the fact that the customer is cleaning the car and Hertz’s employee is watching. Some commented with disapproval and disappointment at the level of service Hertz have gotten to.Reviewed Mar 1 2025

review from

2.0

The agent did his best. He was the only one there. Checking cars in and out. 3 people ahead of me. I was there for two hours. This is the third time in 3 months ive been there and the same poor guy still has no help. No one got the car they reserved. Everyone had to upgrade. That maybe false advertising and something I'm checking into. You can't take reservations knowing you don't have cars then try to sell and upgrade. Hertz cares nothing about their customers. That was obvious....don't go here you'll wish you had not. Enterprise is a few blocks away...Reviewed Feb 12 2025

review from

4.0

No one available to describe where or how to do after hours drop off, Couldn't find where to drop off my keys. The online portal was down at pickup slowing everyone's car pickup.Reviewed Dec 31 2024

review from

10.0

GoodReviewed Dec 15 2024

review from

2.0

Open when they say they're openReviewed Nov 9 2024

review from

2.0

I thought i paid for everything through kayak. And when you get to the counter there is a bunch of other fees.Reviewed Oct 17 2024

review from

10.0

I had a great experience with the Hertz rep.Reviewed Oct 15 2024

review from

4.0

Bad, long waiting line even though I had booking and tried to check in online which never worked.Reviewed Aug 11 2024

review from

10.0

The staff in dallas & in memphis were friendly, helpful, & prompt.Reviewed Jun 3 2024

review from

10.0

Always a pleasure to rent with Hertz, easy process, friendly stuff, many cars to choose from.Reviewed Jun 1 2024

review from

2.0

Online payment was not available, check in line at Hertz counter was 2 hour long. I was told suv was not available. I was told Monday is bad to rent. There was no one to assist at car pickup. Car didn’t have full tank fuel, but recorded as with full tank. Hertz cancelled My reservation through Kayak and made another booking at $20 more and advised to accept Hertz recommended reservation.Reviewed May 25 2024

review from

2.0

Our car was supposed to be waiting for us at 12pm. It wasn’t ready until 4pm. We were not offered the toll pass and when we returned the car they said they couldn’t help us with it.Reviewed May 20 2024

review from

More

• Where is the pickup location for Hertz car rentals in Dallas?

  It should come as no surprise that in a major city like Dallas, Hertz offers plenty of places where you can pick up a rental vehicle. Travelers flying to the city often pick up their rental vehicles at one of the two major airports in the city. For example, at Dallas Love Field (DAL), getting your rental car is going to be quite easy because you will find a customer service counter in the hallway heading to the baggage claim area, and then you can hop aboard the free shuttle service that will take you to the Hertz lot from the lower level of the terminal building. For travelers already in the heart of Dallas that do not want to head back to an airport location, you will find a Hertz location right on Ross Avenue just east of Interstate 35E.

• Where can I park Hertz car rental's in Dallas?

  This large and sprawling city in Texas offers plenty of free places to park your car when you are on the outskirts of town. When you get into the heart of Dallas, you're going to find more metered parking, but the great thing about this type of parking is that you can use the Parkmobile app that allows you to pay for this parking using your mobile device, so you don't have to worry about carrying change everywhere with you.

• What are some of the benefits of booking Hertz car rentals in Dallas?

  Perhaps one of the best reasons to book Hertz car rentals in Dallas is that this large company offers quite a few perks for its customers. When you join their loyalty program, you earn points with every rental towards discounted and free rentals in the future. Hertz offers an amazing mobile app that allows you to manage every aspect of your rental from start to finish. One of the real benefits of using a company like Hertz is that they offer specialty models and luxury models at quite a few of their locations, especially at airport locations such as the ones here in Dallas.

• How much does it cost to rent a car from Hertz in Dallas?

  On average a rental car from Hertz in Dallas costs $126 per day.

• What is the most popular rental car from Hertz in Dallas?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Hertz in Dallas.

• How many car rental locations does Hertz have in Dallas?

  Hertz has 15 rental locations in Dallas. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Dallas/Fort Worth airport (DFW)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Dallas/Fort Worth airport (DFW)?

  Yes