Pros: Overall our experience was good. The car was clean and in good condition. The staff was pleasant and took car of me in a timely manner. I would use this place again.
Cons: My only complaint was that our car smelled of cigarette smoke. I don't blame Hertz for this as they have a no smoking policy. Inconsiderate people who smoke in the cars make it a sickening experience for those people that don't smoke. There should be a penalty for smokers who don't follow the rules.
Mar 31 2016
Pros: We miss the Hertz office in Monticello and the one in Liberty so we had to drive 30 miles for the return. Other than that it was satisfactory.