Pros: The car was fine. We had good service from John Froehm (spelling may be wrong) at the airport enterprise after we ended up at a rental location that wasnt' anywhere near where we wanted to be. We were thankful that there was another car that they were able to give us at the location that we wanted. John was very helpful.
Cons: Kayak did not seem to be upfront about the fact that the car we ordered was not anywhere near the airport. This almost became a problem for us but the airport rental place was able to work with us and help us out.
Sep 22 2016
Pros: They upgraded our car for the same price as we had a lot of equipment to take. Staff in Englewood were friendly.
Cons: We went on a two week road trip so did have to get an oil change on the way,
Sep 4 2016
Pros: The car was very gas efficient and very clean when I got it and I returned it in the same condition.
Dec 30 2016
Pros: Very friendly staff at both locations. I liked that there was a courtesy call too to ask how it was. The car was very comfortable and great overall, but the back window was near impossible to see out of. Looking forward to renting again.
Cons: Car was very dirty when I got it. Both inside and out.
Cons: car had cigarette ashes in it - also smelled of cherry lifesaver smell , presumably used to hide cigarette odor .
Apr 11 2017
Friendly helpful staff/ great car
Pros: The staff at Littelton Hertz were amazingly friendly and helpful. From showing me maps to restaurants to back ways to get to the airport to avoid traffic, this crew was great! They helped me carry my luggage to the car. They even made me a fresh cup of coffee while I waited for my car to be ready. They were fantastic!
I was a tad worried about how little my car was, but it handled great and had some pretty cool features that I wasn't expecting.
Pros: Was running a little late after traveling for almost 24 straight hours. Guys at store waited a little extra before closing so I could still pick up the car on the same day. Extremely satisfied with their customer service