1.9 HorribleAug 10 2021
We reserved from an off airport site to get a better rate. Took a taxi from the airport to the Enterprise location and they were closed due to covid. We couldn’t reach anyone by phone so went on to our hotel. Finally reached someone later in the day and they said they didn’t have my phone number or they would have contacted me. Funny I provided phone and email when I made the res. They said we could pick up our car at the airport location. Had to take taxi back to the airport. There and back cost $80.
10.0 ExcellentJul 17 2021
10.0 ExcellentJun 3 2021
A drop box for keys, so I could have dropped off early in the morning before the flight. I had to drop off the day before
2.0 MediocreMay 10 2021
drop off was easy, the rest of the experience was not good!!!make it more known that you are going to be closed at noon on a SATURDAY and not open on SUNDAY Some people can only travel on those days, honor the price agreed on, at a different location if not going to be open an the other location, and quit gouging people on the price, (prices were outrageous)
10.0 ExcellentMar 24 2021
Staff was great Pick up and drop off was super easy
10.0 ExcellentAug 18 2020
Helpful staff, short lines for pickup and drop offMaybe provide drop off instructions
4.8 OkayJul 10 2020
Drop-off was fineI scheduled my location in May and the store had been closed since February. They moved my pick up 2 days prior to my trip and it was a $40 Uber ride to the location to get it.
6.0 GoodJul 7 2020
Janelle went above and beyond her duties to help me at crestview FloridaThe location from the destin airport didn’t have a vehicle. Enterprise sent us to valspario which is a closed location which then led us to crestview. And that cost us $45 cab ride from the airport. When returning the van, it took most of the day to get the receipt after many phone calls and on hold and being dropped by the people at the airport. We finally got ahold of Janelle at Crestview, she got my receipt promptly and courteous. Thanks Janelle.
8.0 ExcellentJun 30 2020
Would have liked a better price.
2.0 MediocreMay 16 2020
Website worked well.Forms of payment accepted