Pick-up location | North Chicago |
---|---|
Car types | Compact, Full-size, Standard SUV |
Rental locations | 1 |
Popular agencies | Enterprise |
Compact | $74/day |
Full-size | $78/day |
Standard SUV | $162/day |
Hertz
5.2
Okay
38 reviewsCleanliness
5.3
Comfort
5.7
Pick-up/Drop-off
4.6
Value for money
4.8
2 locations in North Chicago
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Reviews
2.0 Mediocre
Mar 2021
Cons:
I had rented the vehicle three weeks before I got there and it was confirmed on rental cars.com but when I got to hertz they told me they had no vehicle for me nor did they even care so I called rental cars.com and they told me since I didn’t pay for it upfront there’s really no reason they felt responsible that I should have one. That’s how Hertz and rental cars.com treated me.4.0 Okay
Mar 2021
Pros:
Staff was helpful. Vehicle I was ultimately provided was a full size car and I paid for a standard SUV. Their offer was take that, or trade it out of at OHare Airport (hour away) or take nothing. I would like to be contacted regarding a correction to my costs based upon what was provided.Cons:
Staff was helpful. Vehicle I was ultimately provided was a full size car and I paid for a standard SUV. Their offer was take that, or trade it out of at OHare Airport (hour away) or take nothing. I would like to be contacted regarding a correction to my costs based upon what was provided.10.0 Excellent
Dec 2021
Pros:
Friendly staff, clean office, easy and quick pick up/drop off.Cons:
Their road/bridge toll policies could have been clearer.10.0 Excellent
Nov 2020
Pros:
Staff was friendly and very helpful!Cons:
Honestly the guy at the counter was very polite and very nice!5.6 Okay
Oct 2020
Pros:
please be aware that they close on saturday at noon and are closed on sunday. they charge you an extra day if you drop off on closed day. even if your contract states that you rent till that dayCons:
vehicle although clean did not have any makings that was clean or door sealed for cleanliness7.2 Good
Dec 2020
Cons:
We were misled about extra fees.Enterprise
10.0
Excellent
15 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
3 locations in North Chicago
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Reviews
10.0 Excellent
Apr 2021
Pros:
Customer service10.0 Excellent
Jul 2020
Pros:
Friendly staff- made everything easy8.0 Excellent
Jun 2020
Pros:
Steph was easy to work with, easy to add a couple of days to the rental.8.4 Excellent
Jul 2019
Pros:
Friendly staff. They promptly exchanged the car when my wife found it un-comfortable due to back issues. Quick and easy drop off procedure.Cons:
Pick up option not available on weekends due to shortage of staff10.0 Excellent
Aug 2018
Pros:
I was very pleased with everything! Brant Hofert, Manager was all smiles and ready to please. We had a long talk about other rental places and I told him I was happy using Enterprise! I just found everything to be convenient to my needs!9.6 Excellent
Apr 2017
Pros:
Booked and picked up car same day, easy drop off.Cons:
Was a little pricey but I think thats because I booked it last minute.Budget
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in North Chicago
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Reviews
5.2 Okay
Apr 2018
Pros:
Front Desk was friendlyCons:
Car that I booked for was not available and the upgrade was a bigger SUV which I did not want so ended up taking a smaller car5.2 Okay
Apr 2018
Pros:
Front Desk was friendlyCons:
Car that I booked for was not available and the upgrade was a bigger SUV which I did not want so ended up taking a smaller carAvis
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in North Chicago
Easirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in North Chicago