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Pickup truck |
Enterprise
2.4
Mediocre
13 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
4 locations in Ramsey
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Reviews
2.4 Mediocre
Aug 2020
Pros:
My complaint is really with Kayak. The enterprise manager was quite pleasant to me when he told me that they didn't have the car I reserved through Kayak. I tried again, through Kayak, to rent another car. I found one in a different Enterprise store so I reserved it. Again, I was told they don't have any cars available. I'm not sure who is to blame here, Kayak or Enterprise, but obviously Kayak doesn't have availability to Enterprise's inventory. I ended up borrowing a car from a friend. I don't think I'll use Kayak again.Cons:
Make sure the car, hotel room, flight, etc. is available before you allow customers to reserve it.4.8 Okay
Mar 2019
Cons:
I didn’t get what I booked10.0 Excellent
May 2018
Pros:
The car was fantastic. The company gave me a free upgrade d/t unavailability of the car that I had booked initially.10.0 Excellent
Sep 2016
Pros:
Perfect treatment from the guys in Mahwah office2.0 Mediocre
Aug 2016
Pros:
The only saving grace was the neighboring enterprise location (15 mins away in Paramus) stayed open 10 mins later (past it's 7pm close) to rent me a car. This car smelled extremely strongly of cigarette smoke.Cons:
The Mahwah locatin closes at 6pm and they let me select that as my pickup time without altering me that the office would be closed and there would be no way to pick up the car. HORRENDOUS oversight.2.4 Mediocre
Aug 2020
Pros:
My complaint is really with Kayak. The enterprise manager was quite pleasant to me when he told me that they didn't have the car I reserved through Kayak. I tried again, through Kayak, to rent another car. I found one in a different Enterprise store so I reserved it. Again, I was told they don't have any cars available. I'm not sure who is to blame here, Kayak or Enterprise, but obviously Kayak doesn't have availability to Enterprise's inventory. I ended up borrowing a car from a friend. I don't think I'll use Kayak again.Cons:
Make sure the car, hotel room, flight, etc. is available before you allow customers to reserve it.4.8 Okay
Mar 2019
Cons:
I didn’t get what I booked10.0 Excellent
May 2018
Pros:
The car was fantastic. The company gave me a free upgrade d/t unavailability of the car that I had booked initially.10.0 Excellent
Sep 2016
Pros:
Perfect treatment from the guys in Mahwah office2.0 Mediocre
Aug 2016
Pros:
The only saving grace was the neighboring enterprise location (15 mins away in Paramus) stayed open 10 mins later (past it's 7pm close) to rent me a car. This car smelled extremely strongly of cigarette smoke.Cons:
The Mahwah locatin closes at 6pm and they let me select that as my pickup time without altering me that the office would be closed and there would be no way to pick up the car. HORRENDOUS oversight.Hertz
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
3 locations in Ramsey
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Reviews
10.0 Excellent
Jul 2020
Pros:
Staff made the process easy and quick10.0 Excellent
Sep 2019
Pros:
Staff was friendly and very helpful8.8 Excellent
Jul 2019
Cons:
The toyota carolla was hard riding due to low profile tires . Not comfotable at all.2.0 Mediocre
Oct 2018
Cons:
The rental didn’t have the car available. I was left scrambling last minute to find another car. Very disappointed...10.0 Excellent
Jun 2017
Pros:
Easy pick up and drop off. Car was spotless and comfortable.Cons:
Nothing.10.0 Excellent
Jul 2020
Pros:
Staff made the process easy and quick10.0 Excellent
Sep 2019
Pros:
Staff was friendly and very helpful8.8 Excellent
Jul 2019
Cons:
The toyota carolla was hard riding due to low profile tires . Not comfotable at all.2.0 Mediocre
Oct 2018
Cons:
The rental didn’t have the car available. I was left scrambling last minute to find another car. Very disappointed...10.0 Excellent
Jun 2017
Pros:
Easy pick up and drop off. Car was spotless and comfortable.Cons:
Nothing.Budget
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Ramsey
Filters
Reviews
10.0 Excellent
Jul 2017
Pros:
The owner was great!Cons:
The experience was smooth and easy!2.0 Mediocre
Nov 2016
Cons:
Never ever ever ever ever ever ever ever ever again.10.0 Excellent
Nov 2016
Pros:
The service was great!!10.0 Excellent
Jul 2017
Pros:
The owner was great!Cons:
The experience was smooth and easy!2.0 Mediocre
Nov 2016
Cons:
Never ever ever ever ever ever ever ever ever again.10.0 Excellent
Nov 2016
Pros:
The service was great!!Ace
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Ramsey
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Ramsey
Most popular agency | Enterprise |
---|---|
Most popular car type | Standard |
Average price | $99/day |
Good deal | $83/day |