Riverdale Car Rentals

Cancelled Reservation

Pros: They sold out of cars

No car, no help

Pros: Nothing. Worst business I've ever dealt with.

Cons: I arrived and told they couldn't honor reservation. No car, no help, nothing. Ruined my families vacation and offered no help.

Phoney confirmation of rental

Cons: I received email confirmation of my requested rental vehicle shortly after booking. I physically went to the Alamo rental location and verified that my rental was in the system and no problem was mentioned. On Thursday before scheduled rental pickup I was called by Alamo and told that their was no vehicle available for my Saturday trip but they would keep looking. On Friday I called the local Alamo location and confirmed that no vehicle would be available. They indicated that they had "sold out" two weeks prior to my booking. I don't plan on using Alamo ever again.

MISQUOTED PRICING

Pros: I WAS OVER CHARGED.

Cons: I HAVE CONTACTED ALAMO TO RESOLVE THE MATTER AND THEY HAVE NOT CALLED BACK AS PROMIOSED. THEY SAID THEY HAD TO CONTACT THE LOCAL STORE FIRST. THE BASICALLY DOUBLES THE CHARGE. ORIGINALLY A PER DAY FARE AND THEN ADDED A ONE TIME CHARGE OF $136.00.

Cons: Can't give rating. They didn't have my car reservation. I called to verify prior to arrival. It took the next day before I got through. It was too late to rebook . No cars.