|Pick-up location||San Clemente|
|Car types||Compact, Convertible, Economy, Full-size SUV, Intermediate, Intermediate SUV, Minivan, Premium, Standard SUV, Supplier choice|
|Popular agencies||Hertz, Turo, Enterprise Rent-A-Car|
Pros:Clean car and exactly what I wanted
Cons:It was as good as expected
Cons:Although I was confirmed for a call at noon, when I arrived at the site, the agent advised that no car would arrive until 1pm and that she could not promise that she could fulfill our rental reserve.
Cons:Nothing. The agent was great. Fast service. Great car
Pros:Pick up and drop off quick and easy.
Pros:Clean car, ran well.
Cons:This location is hidden in the back of a shopping center and very hard to find. When I showed up they told me they did not have the car or class of car that I had reserved. They gave me a small SUV instead of a midsize. Whatever, but I wanted the lower gas mileage. When I returned the vehicle, they charged me an extra $28 for being 14 minutes 'late' ($2/minute is a bit ridiculous). This was after one of their employees had told me by phone that it would not matter if I picked up or dropped off the vehicle a little bit late or a little bit early. I would look around to avoid picking up at this location again.
Pros:Pick up and drop off of the car was easy and I had nuxe customer service.
Cons:The car was horrible and it was extremely expensive with a lot of hidden fees.
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Pros:The staff was fantastic both at the beginning and at the end of the rental. My husband left his sunglasses in the car and they called within 30 minutes of drop off to tell us. They are fantastic - will definitely rent from them again.
Cons:Absolutely nothing. They did an above and beyond service. Cheerful, helpful, didn't pressure us for an upgrade but let us make the decision. Very professional and I couldn't be more pleased with the rental experience.
Pros:Every step was super smooth
Pros:I ended up NOT renting a car. I did mot need the rental.
Pros:We rented a minivan for a family overnight visit to San Diego.Easy from the start. I was able to park my car at the location which made getting the van and returning SO much easier. Josh was friendly and helpful. Could not have gone better and plan to use them for any car rental needs in the future.
Cons:Enterprise would not honor your rate. I had to find alternative.
Pros:Good service, I like happy people.
Cons:The office was pretty dirty, leafs and dirt on the floor. It’s the first thing people see when they come so in my opinion it needs some work. Same for when I returned the car, garbage on the ground and stuff you could recycle in the garbage. Cmon people you can do better then that. Vero
Cons:They didn’t have the car I paid for
Pros:Very convenient for me.
Cons:Agent could resolve my reservation amount vs billed amount. I believe AVIS has always handled this if there's a problem.
3 locations in San Clemente
Pros:Friendly customer front desk.
Cons:no complaints others than it's far from the airport and I had to take an Uber...but that's the price you pay for paying less for a rental
Pros:Customer service at pickup.
Cons:No backup camera on vehicle.
Pros:The Agent was very friendly and accommodating.
Pros:The staff was friendly and fair
Cons:I liked everything. This location and staff is really good!
Pros:They had no cars available when I arrived, they wouldn't call any other branch to see what was available. Your app would not allowed to cancel the reservation so I couldn't look for another rental company. I had to call around and end up paying double of what I wanted. Horrible experience!