Cons: A week since drop off, I have not received the final receipt of the costs. That makes it difficult to rate money for value. Had my experience in these things before, so I cannot give you a final rating
Feb 21 2017
Pros: Excellent value for weekend rate and car size
Cons: Location check in was problematic. Not very friendly or helpful.
Apr 2 2017
Pros: Quick easy efficient. Employee was courteous and friendly.
Cons: Although billed as non smoking the car had a bit of a stale cigarette odor
Aug 31 2017
Pros: Fair price, great service!
Cons: Was not given the class of vehicle I paid for.
Sep 19 2017
Dont do it
Cons: Car was dirty Had to take it to get a new one
Jan 12 2018
Pick up /Drop off
Pros: The pick up and people in Annapolis were fantastic and beyond helpful. That is the only reason I would ever use hertz or suggest using hertz to anyone else.
Cons: There is nothing I can say I didn't like about Annapolis besides their heat wasn't working. Maybe look into upgrading that building for your employees.
Pros: Driving a hybrid was fun. It had pick up which I thought that it would lack. I enjoyed driving this little Ford.
Cons: When they first gave me a car, it had no bluetooth compatibility. Since the states that I was traveling through require hands-free, it didn't make any sense. They did switch out the car (after I complained) for an older model that had bluetooth. Though the car had 21,000 miles it was clean and drove well.
Jul 24 2016
Pros: My computer defaulted to different date on the reservation and it was a holidayb weekend. The guys found me a car and got me going right away. I was able to return it after hours and what could have been a disister became a great experience.
Cons: It was all good.
Apr 10 2017
Cons: They didn't have any cars. Not sure why they took may reservation in the first place.