Pros: Staff was friendly and helpful. Pretty fast pick up and even faster drop off. Got the exact vehicle we were looking for. Spent weeks searching for a van for our vacation and these guys had the best price hands down by thousands of dollars. Very happy with how everything went.
Cons: A few spots had been missed on their last cleaning so there was sticky drink spots in a few areas. Not a big deal in my book though.
Jan 7 2017
Pros: Penny at the Spring location on Kuykendahl was so nice and friendly; check-in was quick, got a great car (VW Jetta); drop off in Dallas at Love Field could not have been faster or more convenient. Great experience!!
Cons: Called 3 days before my reservation day and was promised a full size car like a fusion Camry Altima. Got there and they only had a Chrysler 200. If I'm not mistaken that was considered a compact not a full size. And the manager was rude