Cons: The location is fine, the actual logistics of the parking garage are just OK
Jan 25 2017
Hertz Rental Services.
Pros: Hertz customer services was adequate, however the car reeked of Marijuana in a nonsmoking vehicle. Overall service was okay.
Mar 28 2017
Not the car I paid for
Pros: heated seats were nice
Cons: I ordered a Chrysler 200 or similar. When I picked up the car, they gave me a Chevrolet Cruz. I could have ordered the Cruz myself for less money, however they said they didn't have any other cars and that a Cruz is similar to a 200. They then took me to the Cruz, which was not cleaned, inside or outside. They told me Milwakuee had weather recently, though there was no snow on the ground the day I picked up the car. I then went to clean the windshield, and there was no washer fluid in the car. A day into my trip, it started raining, and the windshield wipers did not work and was extremely hard to see through the windshield. Also, there was a tire off balance that made a horrible noise while driving on the highway, and the brakes wobbled when attempting to slow down from highway speed. Also, the radio in the Cruz froze while driving on the highway, forcing me to exit and turn the car off and back on the reset the radio. Terrible experience, and i will never order again from this company or this website.
Apr 27 2017
Couldn't use booking
Cons: I made this booking by entering MKE into search as I was arriving at airport and, assumed that the search was providing me with airport location results. When I arrived at Hertz airport counter , i was advised that my booking was for downtown and that they didn't have any cars available and would not give a refund.
I think Ksysk needs to adjust search results to ensure that a booking made with an airport code provides airport results
Pros: Agent was fantastic - was friendly, efficient and exceeded my expectations. Rental was also great.
Jul 24 2017
Pros: Very easy. Check-in at the kiosk was quick and pickup of the car was uneventful. The car was nothing special but served its purpose. Dropoff was also quick and easy. All in all a very good experience.
Cons: While the car was in good shape, it showed some signs of having a rough life, which I guess is no surprise. There were scratches in the door opening where it looked like someone had to pry the door open in the past to unlock it, and something (soft drink I bet) had been spilled on the center console that wasn't totally cleaned up, as the parking brake handle was a bit sticky. I cleaned that up. None of that had much of an effect on the experience, but might be worth pointing out.