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8.0
Actually really great. Easy to get the shuttleReviewed Jun 8 2023
review from![cheapflights]()
10.0
Adelene was amazing! Easy, friendly, overall great experience. Our drivers to and from the airport were super friendly and very helpful as well! One of the best rental experiences we've had!Reviewed Jun 4 2023
review from![kayak]()
10.0
Good Vehicle for the price and Mel at the hotel that helped us was top notch!Reviewed May 26 2023
review from![kayak]()
4.0
Kona airport suffers from too much sucess. Outgrown its infrastructure. Dollar shuttle bus overcrowded and infrequent. Line to get car was out the building. Staffing the counters not up to the number of renters. Once got the car everything was fine. Dollar has similar front counter delays in my last 3 rentals in tucson, palm springs and konaReviewed May 20 2023
review from![momondo-kyk-wl]()
2.0
Waited more than an hour in line then bailed to Hertz! Not worth the wait!Reviewed Apr 29 2023
review from![kayak]()
2.0
It took an hour to get our car and standing out in the heat didn’t hep.Reviewed Apr 22 2023
review from![kayak]()
4.0
No airport shuttle. Nowhere to get gas nearby early in the morning or late at night - impossible to return car with a full tank.Reviewed Apr 21 2023
review from![kayak]()
10.0
There were a lot of shuttles and the driver and the counter rep were very friendly. The car wasn’t very clean. It was dirty on the outside and covered with sunscreen and dirt on the inside. They were short on cars and I am glad they did a quick cleaning job rather than having us wait while they deep cleaned.Reviewed Apr 9 2023
review from![kayak]()
8.0
The inside front window of our suv was filthy - they didn't clean it ?ever? i think the tires should be changed very shortlyReviewed Mar 23 2023
review from![kayak]()
8.0
Back seats were not clean. Food left from prior passengers.Reviewed Mar 16 2023
review from![kayak]()
10.0
I appreciate the staff at the Kona Airport. They were helpful and professional.Reviewed Mar 16 2023
review from![kayak]()
4.0
The oil at 0% was a little disturbing. When I called, the woman on the line basically told me to keep driving as according to her there were 2,000 miles before an oil change. I said I wouldn't do that and she agreed to exchange vehicles for me. Only problem was I had to go back to the airport to pick the vehicle up. They wouldn't deliver one to me. Also, on the exchanged vehicle, the key fob battery gave out so that didn't work!Reviewed Mar 14 2023
review from![kayak]()