Book Hertz car rentals at Kona Intl Airport

Reviews

Recent reviews

Traveler rating

Excellent

110

Good

34

Okay

29

Mediocre

15

Poor

0

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car was cleangreat experience

pick up the carcredit card

rented a carcustomer service

car availablewrong location

pick up and droplocation was closed

friendly staff

10.0

Pros:The pick up from the airport was great and especially the help with our luggage and referrals to a few places to eat too.Cons:The drive back to the airport with an older lady was surprising to my girlfriend and myself and even to another couple that road with us. This is because the lady drove the pick up van over to us opened the door an said she could not help us with our luggage or lift anything. Now why would a company let this employee drive a van and not be able to assist customers? She needs to have a different job such as working in an office where her help is not expected to help travelers lift their luggage. Never before has anyone said this. Then on the way from the rental car to the airport she would sing and say sing songy things to get a reaction from us. She needs professional assistance to know travelers needs. This happened when dropping off my car around 10:30am ish. The rest of the contact with the arrival with our car was professional and so was the driver that took us from the airport to car pick up.Reviewed May 30 2021

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10.0

Pros:Helpful staffCons:More than 1 counter openReviewed May 12 2021

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6.0

Pros:Checking out car was fast and easy.Cons:Returning car was very poor. It has been over 12 hours and I still have no receipt for my charges and no acknowledgement that the car was returned on time with no damage and full tank of gas as required. I do not know how much they are charging me, I only know what the rental agreement was for. Very unsatisfactory from my point of view.Reviewed May 2 2021

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10.0

Pros:EverythingCons:Nothing.Reviewed Mar 28 2021

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4.0

Cons:Pick up was poorReviewed Mar 16 2021

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10.0

Pros:Drop off was easy! Car was terrific overall.Cons:Check in took a long time. Car had some dirty areas on pickupReviewed Mar 16 2021

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10.0

Pros:Staff were so friendly. I will definitely be using this hertz againCons:Nothing at all!Reviewed Feb 8 2021

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10.0

Pros:Best deal in townCons:🤷‍♂️Reviewed Feb 5 2021

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10.0

Pros:Size and cleanliness of car, easy drop off.Cons:Needed more staff during pickup. Was very busy and while staff were moving through line efficiently, would’ve been great if wait was shorter. Wait was 15 min and would prefer 10 min or less.Reviewed Feb 5 2021

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8.0

Pros:Easy pick up and drop off, good selection and a short wait time.Cons:We discovered our vehicle didn’t have AC and had to bring it back to Hertz for a replacement. Aside from having to go back to Hertz and wait while they confirmed the AC did in fact, not work, the experience was seamless. They put us in a nice replacement and we were on our way.Reviewed Jan 8 2021

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4.0

Cons:The bait and switch on insurance rate. Not happy with that.Reviewed Dec 8 2020

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10.0

Cons:Amazing service could have asked for anything elseReviewed Nov 15 2020

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• How much does it cost to rent a car from Hertz at Kona Intl Airport?

  On average a rental car from Hertz at Kona Intl Airport costs $103 per day.

• What is the most popular rental car from Hertz at Kona Intl Airport?

  Standard (Hyundai Santa Fe or similar) is the most frequently booked rental car type from Hertz at Kona Intl Airport.

• Where can I find Hertz car rentals at Kona Intl Airport?

  73-104 Aulepe Street is the closest Hertz rental location to Kona Intl Airport. The telephone number for this location is +1 808 329 3566.

• Does Hertz offer shuttle or airport pick-up services from Kona Intl Airport (KOA)?

  Yes