Reviews for Dollar in Kailua Kona
- All reviews 100%
Mar 25 2017
Dollar employees rude and watch bait and switch
Cons: Dollar refused to provide the size of car advertised. The reservation provided for a five passenger car that could hold five suit cases - they would only provide a compact that would hold two suitcases. I will never rent from Dollar again.
Feb 18 2017
Up selling nightmare
Cons: The agents were rudely focused on upgrading every customer, delaying check in and took unfair advantage of customers
Feb 7 2017
Large vehichle we rented was very convenient
Pros: Large vehicle, staff were helpful in trying to put in the baby seat. Vehicle was clean and easy to drive.
Cons: Nothing to add
Jan 11 2017
Service Good but Quality of Car Bad
Pros: At time of arrival, the shuttle driver as well as the rental agent were professional, friendly, and efficient.
Cons: The car seemed to have been used for off roading on the previous rental as the car still had mud on the tires as well as on the body of the car and the interior. In addition, the radio, bluetooth, backup camera and hazard lights did not work.