Reviews for Dollar in Norfolk
- All reviews 100%
Sep 18 2017
Not the bang for your buck
Pros: Good clean car. Rental clerk was hospitability. When car was returned the check in person was very thorough , courteous, allowed a courtesy car to take us to our flight.
Cons: There were hidden fees that were charged and for one additional driver it would cost extra 13.95 per day. These hidden and extra charges were not disclosed up front. . We had rented the car for a week and there was not the discount promised on the web site. It was not a good deal.
Sep 3 2017
Cons: My flight was delayed 3 hours, so they gave away my car and didn't have any more mid-sized cars left for me. They wouldn't upgrade me without charging me more, even though it was their fault they gave away my car. They instead gave me an economy car, which was an awful, stripped down Toyota Yaris with a bunch of damage. Luckily I was renting only for myself, so I could use the backseat for my luggage since there wasn't enough room in the trunk. If I had been traveling with multiple people, I would have had no choice but to pay more for a larger car.
Aug 2 2017
3 cars later and still gave me an economy
Cons: 1st car had a hot on the weel, second car smelled cigarettes, 3rd car weird noises and uncomfortable, the last car not my paid class, they gave me a sub compact. No apologies, no discount, nothing... email@example.com. 787-605-9615
May 31 2017
Cons: nothing agreed upon happened, the staff was very rude and i didnt not recieve my rental car. to make matters even worse I was unable to make it to my destination.