| Economy | $25/day |
| Full-size SUV | $60/day |
| Supplier Choice | $30/day |
| Intermediate SUV | $40/day |
| Standard SUV | $44/day |
| Standard station wagon | $44/day |
Pros: The staff were great, only problem was the wait. Had to wait for almost 2 hours to pick up a vehicle I had already booked and paid for. Needs more dealerships open at busy times if the day.
Cons: More staff
Pros: The service was quick and customer service excellent.
Cons: Nothing! Everything about the rental process was perfect!
Pros: Super easy, no waiting, easy drop off, nice people. Great experience.
Cons: My car was really dirty inside,it had a box of bones,from KFC,under the passenger seat
Cons: I started off only having to pay about $49 for my rental but after all the taxes and extra fees I ended up paying $200 for 1 day
Pros: My experience at Norfolk could not have been better
Cons: When I reserved the car online I thought it would be charged to my credit card at that time but while picking up the car I was surprised to learn it would be charged to my card at pick up.
Would rent from Dollar again
Pros: The staff was exceptionally courteous and helpful.
Cons: We didn’t return it to Norfolk. Took it back a week early to Atlanta because of the hurricane
Pros: The associate @ Norfolk Airport was very friendly
Never rent from Dollar
Pros: Nothing
Cons: I reserved a minivan for a family of five months in advance. When I arrived to pick it up, they didn’t have a minivan and said they couldn’t tell me when the next one would be available. There were two other families ahead of me waiting for one also. They made a reservation they were unable to keep and basically told me I could sit and wait for someone to return one, or I could rent a car that seated four...for a family of five!
Pros: I liked the courtesy, care and attention given to me by everyone who assisted me with this rental. However the problems I encountered I do not believe was the fault of the individuals who assisted me.
Cons: I received 3 receipts for my rental by email and each one had different charges. The 4th receipt would be the one I received upon rental of the vehicle. Additionally, I was charged alternately for 3 days and 4 days for the same car rental.
I just received the receipts through by email and of course will deal with Dollar Rental tomorrow. I believe that the return desk closes at 7:00 pm and it is now 6:26pm my time.
Pros: It was ok
Cons: Slow service, inefficient representative.
