Reviews for E-Z Rent-A-Car in Mississauga
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Sep 30 2016
Pros: The car was clean when we finally got it.
Cons: Counter agents need public relations training. The entire rental process took 90 minutes including a 30 minute wait for the car to be delivered after finishing with the rental agents.
Aug 9 2016
Cons: Went to pick up the car. Was told they don't have any car. Reservation does not exist in their vocabulary. Don't get fooled by these fools.
Jul 19 2016
They tricked me into paying for extra coverage.
Cons: After declining the extra trip protection online, and then declining it again when the agent asked me if I wanted it, I ended up being charged for the extra trip protection when I returned the car. When a (different) agent showed me the document I had signed earlier, I noticed that I had initialed next to the trip protection package per the first agent's instructions. The first agent had me sign and initial in about 10-15 places on the document, so it was easy for him to just slip that one by me. I'm SO angry. I never get the extra trip protection. I purposefully declined it only. I absolutely declined it when he asked me about it, and then he went ahead and slipped it by me when I was signing/initialing in other places. I'll NEVER rent from E-Z Car again, and I'll tell all of my friends not to either.
Jul 18 2016
Cons: Pick up routine was very slow. Then had to wait 20 min to get a car.