Reviews for Enterprise in Baltimore
- All reviews 100%
Feb 24 2017
Same issues over and over
Cons: I rent pick up trucks often. This is an issue for Enterprise apparently because in the past, I've gone to the location to pick it up and they don't even have pick-ups available. I've started calling the location to confirm the existence of the vehicle ahead of time. This usually works. If they don't have it, they say so and I move on to the next company. In this specific instance, Enterprise called me 30 minutes before my pick up time to tell me that Yes, the pick up was there, but Sorry, it has a flat tire and won't be available. They suggested I try another location about 20 minutes away. So, I'm rating this rental as 0/1 because it didn't occur.
Feb 4 2017
Pros: thank you for the fast service and accomadiation
Jan 17 2017
Pros: I have rented from this office many times for work and they have always been professional and accommodating. Although they're often very busy, they always greet me with a smile and help me as quickly as possible. The cars are always clean and relatively new. I would recommend this Enterprise location to anyone!!!
Jan 14 2017
Amazing place to rent
Pros: These guys were so approachable and had excellent service; they strike a good balance, either making you feel pressured or ignored. Best car rental experience I had.