Reviews for Enterprise in Baltimore
- All reviews 100%
Jan 17 2017
Pros: I have rented from this office many times for work and they have always been professional and accommodating. Although they're often very busy, they always greet me with a smile and help me as quickly as possible. The cars are always clean and relatively new. I would recommend this Enterprise location to anyone!!!
Jan 14 2017
Amazing place to rent
Pros: These guys were so approachable and had excellent service; they strike a good balance, either making you feel pressured or ignored. Best car rental experience I had.
Dec 15 2016
Cons: I spent an entire hour there trying to pick up the car. A discount was supposed to be applied online and the staff was unable to figure out what to do. I myself had to call the discount company to put them on with the enterprise staff and it still took an hour. The car was fine in terms of cleanliness but had stains on the seats and ripped carpet.
Dec 4 2016
Pros: I reserved a full-size car but was given a very nice, small SUV. The customer service was very cordial and efficient.