Reviews for Hertz in Baltimore
- All reviews 100%
Feb 7 2017
Ehhh.. just mediocre all around.
Pros: The pickup and drop off service was fairly quick.
Cons: The car smelled like smoke, even though it was supposed to be non-smoking. I could not get in touch with a representative from the Baltimore location after calling over 15 times and having to talk with a manager at the central location, who also could not get in touch with the Baltimore lovation. The car was not vacuumed before I received it. Prices for extending the rental for one more day were absurdly high (approximately $100/day as compared to the $25/day when booking online).
Dec 15 2016
Cons: Car was dirty and smelled. Inspection on car was expired. Had to take the car to another rental spot and exchange. My time and my gas to do that. New car was not full of gas. Attendant said gauge broken but when I filled it...worked fine. No apology .... nothing for my trouble. I will avoid Hertz completely. Too many other car companies.
Nov 29 2016
Herta Rental BWI Airport
Pros: Car was great as was the service to pick it up and return. we would definitely rent from Hertz again.
Nov 10 2016
Pros: No line
Cons: Agent didn't put my Hertz number in the record even after I asked her to. Car had high mileage.