2.0
I had confirmation at a pickup location and after almost arriving I get a phone call that there is no stick so my reservation is cancelled and too bad no help nothing. Then I get transferred to the customer help line at enterprise who I relayed all this to and she said she checked with another location and they have multiple options so she rebooked a confirmation and when I arrived there they also claim to have no stock and the kid was condescending and rude. The manager seems to overhear and he found a true piece of garbage car that was dangrtous it was such garbage and should not be in inventory but it was my only choice to take that or have no way to get to my medical procedure the next day. So I took it. But I am never using enterprise again and my trip and my day were ruined by the stress they caused me ahead of my worrisome medical procedureReviewed Jul 28 2026
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10.0
Super but the pick up was slow a bit… employees are very professionalReviewed Jul 27 2026
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10.0
great best everReviewed Jul 27 2026
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2.0
No cars availableReviewed Jul 27 2026
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2.0
The price when I got there was 25% more than the receipt kayak had sent meReviewed Jul 27 2026
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10.0
Alex was excellentReviewed Jul 26 2026
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10.0
Enterprise was efficient in the pick up and drop off department. I did not appreciate the roadside assistance extra charge. Being nickled and dimed is a turn off. This service should be included in the rental price.Reviewed Jul 26 2026
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2.0
They didn’t have a car for us when we got there.Reviewed Jul 26 2026
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10.0
Because it was an unexpected rental due to flight cancellation, it was last minute. They were experiencing some technical issues but were able to get us taken care of fairly quickly and were very helpful and friendly. The vehicle provided was perfect.Reviewed Jul 25 2026
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10.0
ExcellentReviewed Jul 25 2026
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2.0
Very negative. I was able to reserve my rental just fine but after driving 40 minutes out of my way to pick it up I was unable to actually purchase the van that I had reserved due to the credit card policy. I had my husband and our 5 children with me. It was incredibly frustrating and inconvenient.Reviewed Jul 24 2026
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4.0
Wasn’t a smooth one— first reserved for pick up at Davenport and drop off MCO, but then the agent called and said they don’t have a car for that, only cars for drop off the same location. I showed up for a car with the same location drop off then they said they don’t have car. Also thought my reservation was for July 26 even it’s shown July 20. They managed to get me a car — not the car I booked and planned to charge at a higher price so I showed kayak conformation then they honored it but still not a good car. No navigator, gas was not fully charged and very low horse power. Definitely won’t be going back.Reviewed Jul 24 2026
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