Cons: When I returned the vehicle had I not caught the over charge that the location was charging me over & above the online quote that I would be paying I would have been overcharged!.....Because they made no mention of a vehicle upgrade or anything!!
Pros: Personable staff. They took the time to find out this was my 3rd time renting a 15 passenger van with them and we talked about the positives and negatives of that particular model van. Took the time to make sure I was comfortable with where everything is on the van even though it was the 3rd time.
Great customer service.
Pros: It was quick and professional. All good
Cons: All good
Pros: The customer service was excellent and my overall experience with the car was great!
Rented at Cleveland Airport
Pros: I liked how there weren't many rentals and I got in and out quickly
Cons: I rented and the lady was the only one working so she had to run everything even the gate to get out. She sold me on the collision because she said "would you like the collision or just basic, I recommend the basic, you don't need regular collision" Then I handed the car (hyundai accent) in after a 27 hour rental and the guy said "ok, your credit card will be charged $144." Hold on, my rental rate was $14.97, it should be $29.94 plus taxes. He says, no your rental was $35 per day and $25 for collision per day, no idea where he got those numbers... finally after 20 minutes of him saying to me that I was wrong... the bill ended being $72... they charged me for collision which I was kind of tricked into... but they just were going to charge me whatever they wanted... be careful!
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Top tips for renting a car from Enterprise in Parma
- 25% of our users found rental cars from Enterprise in Parma for $44 or less
- Book your rental car from Parma in Enterprise at least 1 day before your trip in order to get a below-average price
- Compact rental cars from Enterprise in Parma are around 49% cheaper than other car types, on average