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10.0
The person at check in was extremely helpful.Reviewed Mar 28 2023
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10.0
Super easy and fast pick up and return process. Relieved the usual hassles of renting a car. Will use again!Reviewed Nov 15 2022
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6.0
When I booked at San Francisco airport... It would have been nice to pick the car up at the airport. Not a $40 uber ride away.Reviewed Oct 25 2022
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10.0
The employees at 340 O’Farrell we’re exceptionally friendly, warm, and efficient, especially the team upstairs in the parking lot where I was sent to both check in and pick up the one-way rental car I’d reserved. Kudos to them!Reviewed Oct 23 2022
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10.0
Our entire rental experience was great. Gabe and his staff were a pleasure to work with. We are always pleased with Enterprise and the SFO rental office exceeded our expectations..Reviewed Oct 10 2022
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10.0
Both pickup on Turk and dropoff on Santa Monica Blvd were extremely efficient and friendly. Car was a great deal. No complaints!Reviewed Sep 25 2022
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8.0
Car wasn’t really clean but they remedied it when I mentioned it. Rental car prices have really gone up, which is a big problem. Staff s at both ends were really helpful and knowledgeable and nice.Reviewed Aug 2 2022
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10.0
Norman did a great job when I picked up my car at San Francisco. He has great customer care skills. Wonderful experience!Reviewed Jul 4 2022
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10.0
The Van was perfect for 6 people plus luggage. Easy to drive, too, despite its size. Picking it up and dropping it off at SFO couldn’t have been easier.Reviewed Jun 5 2022
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4.0
Pick up was fantastic and fast l. excellent service and car was great. Tried to extend the booking and after 4 calls over two days still could not get it sorted . Their service for any changes is a disaster. Great cars and sanfran team were awesome just don’t need any assistance from corporate customer service as it appears they are incapable of even the most basic assistanceReviewed Jun 1 2022
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10.0
Great check in process and Tony was great at drop offReviewed May 26 2022
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4.0
We requested an eight passenger vehicle but was given a seven passenger with no options for upgrade or swap out. The employees at pick up didn’t care or make any attempt to help find an alternative option. We were willing to drive to another location to swap out cars, but we weren’t given any options other than the car they had. What could have gone better? Giving us the car we reserved. We ended up needing to find an additional vehicle to continue our trip and doubling our expenses.Reviewed Feb 26 2022
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