Pros: The staff was incompetent. After the sales person repeatedly questioned me about why i didn't want to spend an extra $40 for a nicer car (i get it, its their job but don't be rude about it) by saying "seriously, you're not going to spend only $40? Its $40!". They rented us a vehicle with high mileage. Halfway into our journey the check engine light went on and then they made us drive an hour out of our way in a different state to switch out vehicles. Once returning the vehicle at the end of our trip they did not inspect the car. Then an employee frantically called us at 9pm saying "You told me the car was okay you chipped the window!!!" There was no follow up after that call they just charged us for "damage" which they never consulted us about. Worst experience ever. Will never rent with them again.
Cons: Some customer service training. Servicing their vehicles so it's not a danger to renters.
Cons: ALL HIDDEN COSTS UP FRONT!
Cons: give me my money back because of the virus
Pros: Cheap and fast service
Cons: The inside of the vehicle wasn't that clean and it smell like marihuana
Cons: It took me a several days to get ahold of Fox. My work was cancelled due to Covid-19. I understand this affected a lot of people. However when I did finally get through they transferred me internally and they hung up on me again. When I got through again, they said they would give me a refund and I should see confirmation on my email. However, I still have not received this refund.
Pros: I needed to cancel due to COVID. Fox refunded the money quickly.
Cons: I had to cancel Bc of the virus and could not get any response about a refund. With all companies that are trying to help their customers, this was very disappointing.
Cons: Fox would not give me a refund even though my trip was cancelled.
Cons: Company made no accommodation for COVID-19 cancellations of pre-paid rentals. Boo!!! Other car rental companies did refund pre-paid rentals due to the exceptional circumstance. I will not rent with them again.
Cons: In the light of COVID-19 and while we are stranded indefinitely away from our country, Fox not only refused ro give us any discounts to extend our rental but on top of it insisted on charging us a daily penalty fee. Shame on them
Pros: the car itself
Cons: terrible customer service, long waits, will never rent from FOX again
Cons: Expats beware! Fox refused my reservation at pickup because I have a Swiss driver's license but a U.S. passport--common with expats--but the attendant said company policy requires that the license and ID must "match." (Said policy is nowhere on the website.) I was refused a refund, left stranded with my kids, and and had to scramble for a rental from another company on a holiday weekend, which cost me more than double the original reservation. Nope.
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Where can I find Fox car rentals in San Francisco?
Address780 N Mcdonnell Road
|Monday||00:00 - 23:59|
|Tuesday||00:00 - 23:59|
|Wednesday||00:00 - 23:59|
|Thursday||00:00 - 23:59|
|Friday||00:00 - 23:59|
|Saturday||00:00 - 23:59|
|Sunday||00:00 - 23:59|
Phone+1 415 917 2713
Top tips for renting a car from Fox in San Francisco
- 25% of our users found rental cars from Fox in San Francisco for $33 or less
- Mini rental cars from Fox in San Francisco are around 33% cheaper than other car types, on average