Book Hertz car rentals in San Francisco

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Reviews for Hertz in San Francisco

  • All reviews 100%
6.9/10 Good
Based on 112 reviews
  • 6.3
  • 6.3
  • 4.8
  • 6.0

Recent reviews

Most recent
    5.6 Okay
    Oct 25 2016
    Poor customer service
    Pros: The rental car was very nice to drive, and the price was cheap for 5 days.
    Cons: Pickup was a horrible experience. The service rep was unhelpful and they kept us waiting for 30+ minutes while they supposedly cleaned the car, but our car was sitting in the pickup area the entire time and was not clean. The service rep left right after checking us in, so there was only 1 other rep in the office and was not concerned with helping us.
    6.0 Okay
    Oct 24 2016
    Disappointed at Kayak's customer service - plane w
    Pros: Pickup and drop off
    Cons: Plane was 12 hours late arriving and needed to cancel first reservation and get a new one at a different pickup location for Hertz. All I got was the run around from Kayak - "for cancellations and changes you must use our website" and then the website saying I needed to call the rental car company and the rental car company saying that the money went to Kayak so they can't do anything but get me a new reservation. The refund has still not shown up on my credit card statement and I will NEVER use Kayak again. Really LOUSY customer service - as in non-existent!!
    4.8 Okay
    Oct 23 2016
    Cons: There was confusion as to pickup location (I specified SFO on my reservation but the car was reserved at a different location. There was no shuttle service to the location. It took almost 2 hours to get a car, largely because of a lack of staff at the rental location.
    2.0 Poor
    Oct 22 2016
    bad experience
    Pros: There is nothing to like.
    Cons: I rented a car for 5 days, with extra insurance. It stated that there was free cancellation. But when i had to cancel (food poisoning) i only got refunded 40 dollars, which is a laugh after them taking 200 dollar of my creditcard ....!!! that is not free cancellation, but a sour, costly experience. Never again will i use this company.

Where can I find Hertz car rentals in San Francisco?

55 4th Street, Hertz car rentals


55 4th Street


+1 415 957 9425
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