Book Budget car rentals in San Francisco

Cons: Customer Service

Cons: didn't tell me about the bridge toll that you can't pay cash or credit card and must use the device in the car ...!

Cons: The USB connection in the vehicle to keep my phone charged did not work. It is unacceptable and GREEDY to sell USB charger adapters at your rental counter for $10. It tells me that either you know their is a problem with your cars but would rather charge me more then fix it or even worse you purposely disconnect the USB in the vehicles in order to make a buck selling the adaptors. In one senario you are incompetent in the other you are deplorable. Btw... my vehicle only had 1500 miles on it! There is no excuse for anything to be "broken".

Cons: Was charged for insurance when it wasn't mentioned to me. I was told to sign to get the car, which I did. When I did so I unknowingly signed for insurance. I thought since it wasn't mentioned I was signing for no insurance since I am fully covered on my own car and would have never wanted rental insurance. When I told Budget they said sorry, nothing they could do. It was like they didn't believe me even thought the other issue I had was a late fee that was charged incorrectly and was refunded.

Cons: There was a huge line when I picked up the car, I took about an hour to get to the front of the line. There were definitely not enough clerks on that day. When I returned the car, they let me know there system was down and that they would email me a receipt but if I wanted one right away i could go in and get one from the counter. They then handed my a slip of paper to hand to the counter. I was going to just wait for the email but then I looked at the slip they gave me and saw that they put the return date as the following day and they put that the gas tank was not full. I had filled the gas tank right before I went to drop off the car at a station a half mile away from the drop off. So I went inside and had to wait inline for 35 minutes. Finally I showed the clerk the slip and explained to him what I needed fixed. He agreed that the date was wrong and I showed him my gas receipt and he fixed everything. It seemed as if the return attendant was trying to add extra charges. It was a big waste of my time and I will probably not use them again.

Cons: Very little flexibility with return time. Traffic was especially bad and there was only a 29 minute extension window. Tense. This office apparently does not answer direct phone calls.

Cons: Check in and check out was problematic. First car wasn't in spot. Alternate car wasn't processed correctly making return a bit more challenging and more involved.

Cons: The drop off guy and location in Vallejo wasn't great or helpful. Next time Ill drop back off at SFO and take the train back into the city.

Cons: The back of the van had crumbs all over the seats. The windows were also pretty dirty and it's not like we could run it through a car wash.

Cons: Transmission seemed to be overworked climbing Sierra Nevada Mountains.

Cons: Had to wait in line at SFO for 30 minutes

Cons: dropping off the car was easy, but then we had to get back in line just to give in a form. there were many people in front of us renting a car, so that whole thing takes long. then we get ot the front just to give in a piece of paper.

Cons: I am not a fan of Toyota RAV 4 vehicles. They are among the worst I've driven. I think they use old sewing machine motors as the engines in these cars. I had asked for a Ford Escape and didn't get it. My car was clearly washed before I got it - but they used dirty water and this was a problem for my outside side mirrors. Otherwise, I felt good about the service and the value for money and will continue to rent at Budget.

Cons: long wait time

Cons: Convenient drop off at Travis AFB main gate.

Cons: The service picking up the car was slow. It was very crowded,

Cons: Nothing. All went well.

Cons: other than that your stuck after 7:00 pM at the airport all other locations are closed the airport is around 30 percent more expensive

Cons: Lesser service at the pick up.

Cons: I showed up to the Budget office on Post St in San Francisco an hour early. I figured it wouldn't be a big deal, and if they had my car ready that I would just start my trip a little earlier than planned. I asked if I could pick my car up early when I arrived and the lady at the front desk said sure thing. However, they didn't have the original car in stock... they had a full size car available and it was going to be about $10-15 more... I said no problem. She then took down my info and I left with the car. When I dropped the car off she said it's going to be $300... I said that's more than I expected. We went through the receipt and found a $95 charge for picking up the car a hour early!!! This was not disclosed to me when picking up. Had I known, I would have gladly and patiently waited an hour to pick up my car at the original time. I was not in a rush to drive the car early, and wasn't aware of your early pickup fees. Then I tried calling the customer service line and was hung up on twice (probably due to high demand during the holidays). I need this sorted out. I planned on using Budget to rent a car in two weeks but now I may need to go with a more reliable and consistent company

Cons: Service too pushy, wanted me to purchase everything under the sun

Cons: Hidden fees. Returned car with full tank, yet I have to provide proof that I filled the tank in order to get reimbursed for the "prepay gas tank" I initially paid for during my pick up date. These things make it inconvenient for your customers. Especially at an airport, where your desk is busy. A flyer cannot just go to your counter and spend time getting a refund. This is NOT normally accounted for during trip plans. So please, make the necessary adjustments to accommodate your customers. These small but headache causing issues have skewed my thinking and experience with Budget. I don't think they'll be my first consideration next time I have to rent a car for business or pleasure.

Cons: We were told by the Agent that there was no car available when we arrived at SFO. Then the agent managed after about 15 minutes of searching on his system, to find a small sized SUV instead of the intermediate car we had booked through Rentalcars.com When we got to the parking area, we saw there were quite a lot of cars in the lot!

Cons: I didn't like the car - a Nissan and it had the remains from sticky tape attached to it in various places

Cons: Service and car were great pick up was difficult with the hertz counter being so far and there was a long lineup which made out wait longer

Cons: Car did not have any windshield washer fluid. Car wasn't perfectly clean, but nothing too bad.

Cons: Too crowded to get a receipt on the spot, but they promised to e-mail it.

Cons: Nothing.

Cons: Substituted incredibly tiny convertible without warning.

Cons: NOT ENOUGH AMERICAN CARS!!! What is with these rental companies that do business in AMERICA but do not have enough AMERICAN CARS for the renting public??? Enough of the Asian look alikes!!!

Cons: It was late at night and quite a hike from the counter to the cars. When I got to the space where my car was supposed to be parked, there was no car in the space. While that was disappointing, I found a lady right there who happily gave me s different car.

Cons: The car is new but I found out that the back seats were covered with someone's vomit and the company does NOT clean it or at least change the car for me they just told me that they out of cars !!!!!!

Cons: Being at an airport at o card thirty.

Cons: Long wait in line when I picked up the car.

Cons: They charged me for so many stuff that I was not informed

Cons: I was charged twice for insurance, I paid online and then charged at the location, when I asked the person at the desk, she was very rude and refused to help. I lost over $200 for their mistake.

Cons: Wanted an AWD, the car had stalled a few times and had difficulty starting once.

Cons: The line to get a car at SFO was 20 minutes long. No other agencies had lines at all.

Cons: Waiting to make the drop off. Would've preferred the option to leave the keys through a self check out process.

Cons: Without consent or notification, my credit card was charged $200 when I picked up the car, then charged the $54 rental when it was returned the next day, along with another $200 charge. I contacted the number on the Budget receipt, who said those charges were "authorizations" and would come off. It's been 6 days, and still no pending transaction reversing the $400 in additional charges. They're also showing up in my credit card detailed billing as "purchase", not "authorization".

Cons: Long wait period to pick up vehicle.

Cons: Promised Airline Mileage was not what was promised. Staff did not work in the best interest of customers who had reservations. Rather, they tried to keep the lot "fat" with cars for customers who were willing to pay a higher price.

Cons: Hard to find for non-San Franciscans... noting that it's between 4th and 5th on Howard was helpful, but the signage wasn't super.