6.0
I was a disappointed with the price. When I got all the information I have one price and when I returned the car, it is a completely different price. I’ve tried discussed with the agent how much will be the total. I didn’t have time to discuss that because I have to make it to my flight.Reviewed May 10 2026
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2.0
What a scam. The rental cost I locked online more than doubled after they added their fees and CA taxes - the counter agent also lied and said liability was required in CA but it’s not if you have your own. She also said it was cheaper to have them refuel. Not even close. I am waiting for a resolution but wouldn’t rent from them again.Reviewed Apr 3 2026
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2.0
I was told I'd have a large van and was given a mini-van. The cost I agreed to was in the $900 range. I called ahead to be sure they had the van and also that they confirmed the price. When I arrived to pick it up, after waiting nearly 2 hours in line, I was charged upwards of $1600. I would never have agreed to this and found another option, however, my family was all arriving that day for a very important event and all of it depended upon having a van - and the van we received was not large enough and did not match the van that I reserved online.Reviewed Mar 31 2026
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2.0
Terrible. Don’t use them. They jacked up the price every way possible. They also wouldn’t honor the price booked online. Then they thought it funny to stick me with a 9 seater van instead of mid size sedan. Then they charged me more again. Also all agents were actively misrepresenting how fuel worked tricking people into paying for a full tank. It is shyster scam level stuff. Do not rent from them.Reviewed Oct 12 2025
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2.0
Actually giving me a hybrid as I paid for instead of partial hybrid. Having the windshield clean on the inside instead of what ever white residue was blinding me when other cars had their head lights on. Removing the awful smell in the car before giving it to customers.Reviewed Jul 30 2025
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10.0
liked the car and the service. Pickup was slow because of the large crowd and limited number of agents in the very early hours.Reviewed Jul 1 2025
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2.0
We ended up paying $ 1700+ instead of the $600+ that came up on the Kayak website. Would NOT recommend.Reviewed Mar 9 2025
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2.0
Bait and switch- got sent to another site and had to pay up front with no refund option.Reviewed Feb 5 2025
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10.0
Excellent customer serviceReviewed Jan 8 2025
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2.0
This was the worst rental in my life and I have been renting vehicles for over 30 years.Reviewed Jan 6 2025
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8.0
The electric suv I had booked was not available when I arrived for pick up but the desk agent spoke to someone at a different counter and was able to arrange the vehicle we had booked without any problem. Quick, polite and vehicle was greatReviewed Dec 16 2024
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2.0
Even though we had a car reserved and used the online check-in, we had to wait for almost an hour in line (and then check in again). They did not have the car we reserved available (even though we reserved it not long in advance). The bathrooms were disgusting.Reviewed Oct 21 2024
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