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10.0
Deliver intermediary suv as ordered reserved instead of compact suv as deliveredReviewed Apr 10 2023
review from![kayak]()
10.0
Very easy process. Allowed me to upgrade at the garage area with great choices. Very quick process picking up and returning. Several employees asked if I had a good experience. I had a great experience!Reviewed Apr 9 2023
review from![kayak]()
8.0
... .. .Reviewed Mar 26 2023
review from![kayak]()
10.0
Dropped off the car at the airport in San Juan.to a young man named Jorge . I was very impressed by how profesional and courteous he was. I would definitivaly rent again from enterprise just based on that young mans great service..Reviewed Nov 8 2022
review from![kayak]()
10.0
I liked everything thank you for the serviceReviewed Sep 5 2022
review from![kayak]()
6.0
The vehicle I ordered wasn’t available. They said that there are known issues with ordering large SUVs through third party vendors. The agents were nice and tried to accommodate as best as they could, but overall disappointed. They offered two vehicles or a 15 passenger van. We opted for the van. It was not clean. I’m not sure it was because it was a last minute substitute. It was filthy and smelled really bad. We sprayed Lysol in it every day just so we could ride in it without getting a headache. The seats were not adjustable to accommodate the wheel chair for my mom. She had to sit in the car for the majority of the trip because we couldn’t bring along her chair.Reviewed Jul 15 2022
review from![kayak]()
10.0
The staff was very friendly and helpful. The car was a bit beat up - and could have been cleaner. But it was diffident for what we needed and ran perfectly. Easy drop off. Pick up was a bit slow- I think they were training a new person.Reviewed Jul 9 2022
review from![kayak]()
10.0
Great company no surprises at the counter and great staff!Reviewed Apr 27 2022
review from![kayak]()
4.0
As I received the car it smelled a little weird, figured it was the cleaner used. As I got further into my trip the following day it smelled worst. There was no power in PR my whole trip but 6 a Hours into my trip and 6 hours before my trip ended. I HAD to spend a lot of time in the car. Unable to reach the ponce enterprise center. Was told I had to speak to them in reference to car rental. Because of the power outage my flight back was canceled and I needed to extend till 4am April 10,2022. Since no available contact in Ponce I was unable to let them know my circumstances. .Reviewed Apr 10 2022
review from![kayak]()
10.0
The pickup and drop off were quick and easyReviewed Mar 27 2022
review from![cheapflights]()
10.0
The staff in San Juan and Rico grande (where we dropped the car off) were polite and helpful. We were not able to drop the car off in fajardo as planned because the office was closed on Sunday. We spent an hour driving to the next available drop off. Once there staff were easy to work with. We spent additional money getting to the ferry for the next part of our tripReviewed Mar 14 2022
review from![kayak]()
10.0
Went at 11 at night Was there 15 min max. Convenient and good travels!! Can’t go wrong with EnterpriseReviewed Feb 22 2022
review from![kayak]()