Reviews for Enterprise in San Juan
- All reviews 100%
Apr 17 2017
Pros: Service fast and pleasant
Apr 11 2017
Pros: The agents that we dealt with in the Rio Mar hotel and in the office in Fajardo PR were excellent They went over board in giving us satisfaction with a greta smile we are very pleased and will continue to rent from Enterprise as we have for many years
Apr 8 2017
The best car rental in San Juan
Pros: When you go to the car rental area at San Juan airport, it's a zoo. There are tired crabby travelers all over waiting in long lines. We had a reservation at enterprise and it took less than 5 minutes to get our car. When we wanted to drop off we were able to leave the car at a hotel in old San Juan where we stayed for the second part of our vacation (it's better not to have a car in old San Juan). Everyone we talked to was incredibly friendly and helpful.
Mar 12 2017
The Car We Never Got
Pros: Our flight was delayed. When we contacted the Enterprise office we were notified they were closing in approx 15 minutes, sorry, we can't help you. We scrambled at the airport and had to make other arrangements.
Cons: Everything. I should have known when the people from Enterprise contacted me the Friday before our arrival day. They told me we would have to wait an extra half hour for our car because they would be on lunch. Are you kidding me!!! This whole deal was the worst experience I have ever had regarding auto rental. Never again!!!