2.0
We'll definitely dispute the charges on the credit card - the car broke down twice and upon our return we were informed that hertz would us call us to ascertain this issue. We got a bill sent to us via email and the phone call from them hasn't happened. We're upset 😡Reviewed May 13 2023
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4.0
The size car we paid for was unavailable so we ended up in a small car instead. And due to that it was a waste of money because we were overcharged.Reviewed Aug 24 2022
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4.0
I like how no one would ever take my complaint seriously. I locked the key in the car and had to find a locksmith to get it open. When I called the company, they told me the information to get local service was on the rental agreement. I explained that the rental agreement was locked in the car! To this date, I've still not heard from them.Reviewed May 9 2022
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2.0
I live in yabucoa pr. I did reservation and I when no car or van that no goodReviewed Mar 31 2022
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10.0
Smooth check-in process, clean and new car for a reasonable price.Reviewed Jan 5 2022
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2.0
No one was there when our flight arrived. We had to go to a different rental spot to figure everything out.Reviewed Dec 22 2021
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10.0
Everything was efficient and great.Reviewed Nov 10 2021
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1.9
Actual price 300% of what kayak showed while bookingReviewed Sep 19 2021
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2.0
Pros:Never got the rental! Hertz claims that kayak made the reservation without checking with them and there was no cars available. Never will use kayak again, horrible experience!Cons:Actually have a car available!Reviewed May 21 2021
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6.0
Cons:Your pricesReviewed Apr 26 2021
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10.0
Cons:Everything was good and professionalReviewed Jan 24 2020
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10.0
Pros:They were very friendly and even came out to where we were staying to replace a key for us that was not working. Very convenient to pick and drop off the vehicle right at the airport.Cons:n/aReviewed Dec 13 2019
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