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Good location, frienly staff, nice furnishing. The heating was poor and no carpet on the floor.
The ambiance, the internal garden I heard noise during the night (from the reception), the rooms are not so quiet.
Free WF Hotel staff has the party in the eveining untill 12 p.m. It ws impossible to sleep. There were a lot of people in the garden who were drinking and laughing loudly when tourists want to sleep. it is beyond belief...total lack of respect to the people who pay for the comfort...The hotel is too far to the city centre. The bathroom was extended (it means that your bath is in another room...) Why do not write that your bath is outside the room?
The staff was helpful and very friendly. Very nice location in the outskirts of Florence. Easy to find a parking space for the rental car.
Great hotel if you are travelling with a car. Car park in city centre is pricey. This is a great option if you want to relax in the evening and get away from all the tourists! Lovely suburb. The last evening we had dinner in a local restaurant, the food and the service was brilliant. The place was only visited by locals (no English translation in the menu) and they served typical Tuscan food.
Friendly, helpful staff and lovely cat; good breakfast; hotel ambience and furnishings.
It is a homelike hotel and has a nice garden where I had relaxed. There is a distance from the city center but bus can reach there in 15 minutes.
Very nice place to stay. Comfortable and not expensive. Nice breakfast. From the city center you need to take a bus. The hotel staff do not really speak English
It was clean, in a good location. Very nice lobby, Fair breakfast. Air conditioning was ok. The staff were terrible in speaking in English ! There was no dedicated parking, but you could find a place to park in the nearby streets.
The breakfast was relativly good and the room's bath was clean. There was a nice lobby on its yard full of trees and flowers. The cabinets at rooms was old and also staff was not so good on english speaking.
The front desk staff was excellent. They provided good instructions on how to get to the hostel and detailed directions for getting to the tourist site we wanted to see. Although we stayed one night, they were kind enough to hold our bags after check out so we could explore Florence luggage free. Thank you front desk staff! Super nice and competent at their job. The hostel was easy to find and in a central location. The beds are uncomfortable cots. It was chilly in the room, which made the bedding feel damp. We woke up a little later than planned and requested to have an extra half hour to shower and change before checking out. The front desk okayed it, which was appreciated however, the information was not communicated to the housekeeper. The housekeeper knocked on our door several times, I explained to her that we were allowed to stay for another half hour to shower. She didn't seem to understand or maybe she just didn't care. She rudely told us we had 5 minutes and left.