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2.0
Hello Chad, Our Confirmation # is : FFX0335D8C It was suggested that I write to you concerning the $20/day penalty for returning a rental 1 week early. We had to cut our 2 week vacation to Florida to 1 week due to a medical emergency back home in Pittsburgh, PA. We lost a week to the condo rental and paid a fee to switch airline flights home. We were surprised to find out that there was a penalty for returning a car rental early. Your consideration concerning this penalty would be greatly appreciated. Thank you,Reviewed May 24 2023
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2.0
They stole my money.Reviewed May 24 2023
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2.0
The counter agent stated they could not find my reservation although I had a screenshot of the reservation and claimed she had to charge more for a new car and reservation. We do not believe that she could not find the reservation and most likely did not have the car available. My rate should have at least been honored and it was not.Reviewed May 20 2023
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10.0
Easy sign in and returnReviewed May 8 2023
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10.0
The woman that helped me her name is Diamond. She help me out. She was great. Kudos to her.Reviewed May 8 2023
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4.0
The car was very dirty.Reviewed May 1 2023
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4.0
The quality of the vehicle in terms of wear and cleanliness was marginal. The Mitsubishi Outlander had over 65k miles on it and it showed. The steering was pretty wobbly and the NEEDS ROUTINE SERVICE light came on every startup. There were numerous dents including a large one on the tailgate, obviously from some kind of collision. I shot video of the entire exterior at pick up to document the condition. It also smelled of smoke inside though we were reminded there was a $250 charge for doing so. I've had decent vehicles from Fox in the past so was disappointed with this experience.Reviewed Apr 19 2023
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2.0
Rented a car. They gave me a giant minivan even though they had “cars” like a Dodge Charger available. One slow kid working. Stood in line for over an hour at 11pm at night. Would not recommend this place. Tried to sell me a sun pass even though it’s just pay by plate.Reviewed Apr 9 2023
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4.0
1 hour wait to get carReviewed Apr 2 2023
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2.0
If you are under the age of 25, don’t rent here, if you don’t have a credit limit of 1500+ don’t rent here, if you don’t have a credit card at all, don’t rent here. These are the things they don’t tell you until your up front at the counter, not to mention they don’t do anything to work with you and the counter lady I had even spat that no car rental place would rent to me. I went through hertz and had a much better experience. Please if you are anything of what I mentioned above go through another company. Also if Fox views this, take better care in who you hire.Reviewed Mar 22 2023
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10.0
i do not like upselling i was asked to buy a toll plan for 12$ a day only toll needed was for a bridge which was $3 they charge $8 a gallon for fuel if yuo bring it back empty and you pay upfront when you rent it i find this robberyReviewed Mar 20 2023
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10.0
Easy people to work with.Reviewed Feb 14 2023
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