Find reviews that mention:
10.0
There were literally hundreds of people in line because other rental car companies were out of cars. Thrifty agents were pleasant despite the crush of people, and a difficult situation went well. Amazing.Reviewed Mar 14 2022
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2.0
Waited in line for over one hour. stood the entire time. 4 employees at theReviewed Mar 6 2022
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6.0
Paid for “Corolla or similar” but pretty sure I got a smaller car. We made due but not sure I will use them againReviewed Feb 24 2022
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2.0
Worst ever. No personnel at airport desk. Prepay customers ahead of me had been waiting 1.5 hrs with no sign of someone— a person took care of one client then disappeared. Had to book a car with a competitor on the spot and paid twice as much due to last minute booking. Thrifty never again.Reviewed Feb 7 2022
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4.0
The minivan had issues and handled poorly. It was too late in the day to swap with a different vehicle. Seats didn’t work in the back row and would not fold down.Reviewed Oct 25 2021
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10.0
I know there are limitations, but it would be nice to have more than one person at the airport. We stood in line for quite some time waiting for the one agent to open up for us to rent the car. Other than that, it was a breeze doing business with Thrifty.Reviewed Oct 15 2021
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10.0
the service at pick up and drop off was very quickly. The car was really comfortable. I loved how easy the process of rented. I definitely recommend rent a car in TPA. I just recommend to ask for a not smoking car. The car I rented is supposedly non-smoking but obviously someone had smoked in the car.Reviewed Sep 17 2021
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5.9
The wait time was over an hour and a half but the girl that helped us was very nice and helpfulReviewed Aug 1 2021
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1.9
First vehicle: brakes were bad. Had to go back and get a new vehicle. Second vehicle was dirty. Had to pay for spouse to be additional driverReviewed Jul 31 2021
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3.9
There was an hour wait to get the car, which was frustrating after a long flight. The car smelled of smoke. It had scratches and dings on all sides and the individual marking the paper missed some of the most significant marks where someone just scrapped the front bumper on concrete. If I hadn't called it out, I'm afraid they would have assumed I wrecked the car and charged me. The car smelled like smoke. It was very disappointing. However, the car did drive well and the return was easy.Reviewed Jul 28 2021
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10.0
very good service and very good price too,Reviewed Jul 26 2021
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10.0
My only complaint is that we had to wait 45 min in line to sign in, but that was probably due to heavy travel. Gate agent was great.Reviewed Jul 21 2021
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