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2.0
I pre booked my car but upon arrival the Credit card machine wouldn’t read my card for the deposit. The person at the desk wasn’t willing to be helpful. So I went to Avis and rented because that person was able to be helpful.Reviewed Aug 18 2023
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2.0
They didn't provide a charging cable for the EV, despite saying there "should" be one in the trunk. So we had no option to charge other than to find a public charger, of which there were none in the area where we stayed. We could barely leave the place we were staying for fear of not having the battery to get back to Tampa.Reviewed Jul 6 2023
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10.0
I got exactly what I ordered. Hertz was organized and friendly.Reviewed Jun 30 2023
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4.0
not great. We rented an electric small SUV that they gave to us not charged. They were unable to help us when we realized after driving 10 miles that the car battery was going to die. We went to the only gas stations with chargers and we happened to be at the only WaWa in the area that didn't have a charger. So we drove back to the airport with the charge so low it just said "Low" and didn't give mileage anymore, then had to pay the difference for a new car. The worst part was we were there to see family in the hospital and had a limited amount of time and missed visiting hours that day because we were dealing with the hertz mess. After my sister complained to the counter person she offered no apology and gave me some certificate for 40$ toward my next rental car with Hertz. Not gonna happen.Reviewed May 27 2023
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6.0
Pick up was all about upspending. Not comfortable Drop off in Punta Gorda was very unprofessional. Poor signage no worker dark unsafe and keydrop was as you left the lot. Should have been near cars as we had to go back and get keysReviewed May 14 2023
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10.0
The key pick was a little confusing. The parking garage office said platinum members go inside, when I asked a Hertz employee where I get my keys she told me I had to go inside. After waiting 15 minutes, I was told the keys were in the vehicle.Reviewed May 8 2023
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6.0
Car left a lot to be desiredReviewed Apr 21 2023
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8.0
No line to pick up car. That was fast. Not crazy about driving a vehicle with 52K miles on it. Car was not as clean as it should be, some noticeable dirt on floor.Reviewed Mar 31 2023
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10.0
Great serviceReviewed Mar 28 2023
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8.0
The check in staff was grumpy and not very helpful.or friendly at both the main desk and the garage deskReviewed Mar 25 2023
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8.0
Other than the car being dirty , the overall experience was great .Reviewed Mar 11 2023
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10.0
The pick up and drop off experience was excellent! The car itself was okay but not super comfy. And it was plenty clean.Reviewed Mar 1 2023
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