Glen Cove Hotels

Not much the location and how the building looked from the outside as well as the fake pictures of the inside lured me in.

The building was old and jaded the staff were nice but not that professional as one might expect at a hotel. The night staffs were especially rude. The bar was filthy upstairs I got sick twice after drinking there. The bar tender didn't even have a top on the martini shaker he was using a napkin on top of the shaker so unhygienic. The carpets were dirty in the bedroom, my chair was dirty. All the rooms need to be gutted and start over. I had a friend come to visit me during my stay she couldn't believe what dump the place was compared how it's portrayed online. I was miserable during my stay and so happy to leave that Hotel. I would never stay there again ever.

Location is the only thing which I liked. In future I will NOT stay in this hotel.

Poor customer service. No room service after 10:30PM. Checking with one of the hotel manager about food availability, she gave me a wrong number and I woke up some poor guy asking for Pizza at 11 PM. Rooms are not luxury rooms but mediocre room with bathrooms that need renovation. Toilet flush was not working properly and you need to flush three times. Don't be fooled by thinking this is a luxury hotel.

Honestly the positives are there is a mini fridge and microwave in the room and "free wifi" that we never used.

This place is a typical motel..maybe even worse. It is clear that this is a truck stop motel and I personally did not feel safe and the room loooked nothing like the one posted on the kayak site. My fiancé and I literally checked in for a four night stay..and checked out 20 minutes later after purchasing another hotel reservation.

Conveinent to some local restaurants and shops.

Fitness center did not feel like a safe environment. Tucked away in basement far corner. Complimentary breakfast was not appetizing. The way the rooms are situated around the open atrium where the bar is located, is sometimes noisy at night.

Hot breakfast included in room price.

The staff was very pleasant and helpful. The room was clean and in good condition. Very convenient to downtown Great Neck. If you're holding a function it seems like a good time, there were two back to back while we were there and the guests seemed very happy with the venue.

There are virtually no frills in the hotel outside of the room. A very simple lobby, no restaurant, and almost no place to sit outside of your room anywhere. The AC unit was incredibly loud in the room, beyond normal hotel business travel. Fridge is stocked with minibar where everything is invoiced, so if you want to keep food you need to clear our their stuff and then replace. Lone Elevator for the whole building was very slow, regularly took stairs to avoid. Breakfast area is small, porch outside has huge heat vents blasting you when you try to eat out there. Breakfast area locked off hours so again nowhere to sit and relax outside of your room at all.

I have stayed here in 2006 and hotel was exactly same. It is very close to station and access tto Manhatten.

General sandard is obvious at a money saving level. Reception staff could be more pleasant, however, manager very helpful, and concierges also,

It was very centrally located to everything, which may it very easy to find (coming from the Jersey Shore). We had an excellent dinner at Baci (?) restaurant. And could easily get to the Scottish Festival at Old Westbury Gardens.

It was impossible to adjust the temperature (as it was designed).

cyber room and complimentry coffee and fruit in the mornings

yes just wish they had a shuttle service to jfk so i wouldnt have to drive so much in new york cause im not used to the traffic but smart enough to buy the added insurance to my rental car..

Very nice and responsive staff, clean and neat rooms, beautiful lobby

Only thing I wish I had was a fridge in the room

Comfy bed and pillows!

The towels could be a little thicker and larger for shower use.

Red Roof Inn Long Island was basic but clean and quiet. I like that there's a written notice of a no partying rule displayed at the front desk. We just wanted a place to get a good night's rest at a reasonable rate before leaving out of JFK the following day and we got it here. If this is the same thing you're looking for within driving distance of JFK or Manhattan then you won't go wrong with this Red Roof Inn. There's plenty of places to eat nearby.

nothing

Although we had a confirmed reservation, the hotel didn't provide us a room due to overbooking. That was very disappointing.

There is not much to dislike about this place. The rooms were exceptionally clean and the customer service was outstanding! Once I got to my room, the front desk called the room and offered additional assistance if needed. And later when I wanted to find a nice restaurant in the area, they were very helpful with suggestions and even gave me a menu along with drink discount cards. Free breakfast was included with my stay and the food selections were great! They have a variety of options to choose from and selections that other hotels don't offer, such as hot oatmeal and yogurt. There were plenty of beverage options and the orange juice was fresh. This hotel also offers free hot soup in the evening, which is a unique touch! Great customer service really makes a big difference and I will choose this hotel over the others when I come back into town. Thank you for a wonderful experience!

One minor complaint is that I wish my bed was more comfortable.

I was not impressed by attitude I got over the phone. The staff didn't take the time to actually listen to what I was asking, and responded with whatever they wanted. Then, when we arrived, they said they would call us to let us know when we could check in, however, they did not. So we showed up and took a chance they we could finally check in. And I got charged the extra 25 dollars for no reason. We came back to the room after 1 in the morning, and left at 8 in the morning. All we did was sleep. Nothing was touched, broken or ruined. We are always very respectful, yet they kept the extra money. Over 150 just to sleep for 7 hours, too much if you ask me. I will not be coming back when we go back to new York next month. The beds are very hard, and the pillows are extremely lumpy. And the towels are very cheap, thin towels. Was not impressed, for the amount I was charged.

My room was clean and comfortable. There is a great buffet breakfast served every morning. The room includes bottled water. The staff is excellent Especially Darma the buffet server. She made sure everyone had plenty to eat. You also get free parking.

The room was clean, spacious and quiet. We were in town for a family wedding and enjoyed being able to gather and relax in the comfortable lobby.

I liked how clean and modern the hotel was. I also really liked the complimentary breakfast. It had a great selection and the staff was incredibly friendly.

The only downside to this hotel was the location. It was a little rough, but you can't expect a beautiful view in New York

It was convenient to the places we needed to go and the price was good.

The breakfast was "McDonalds"-ish and no microwave in the room.

Front desk staff was very professional and helpful. Nice flat screen TV, coffee machine ...and room very clean. The heat was set up and running and that was very nice BC it was very cold. Bathroom was very clean. And nice closet to place all your coat and any luggage. Not noisy.

The room was clean and very comfortable, bathroom was new.

The breakfast room was not well kept, but it may have been because I was there as breakfast was ending.

Location

The beds were the most uncomfortable......

The staff was very friendly and helpful.

The staff were extremely kind and since we were there as newlyweds We were given a copy of our new name signed for the first time as A keepsake....the mattress was very comfortable ....wish we could've Slept longer but we had to catch an early flight to our honeymoon Destination. ....definitely a night to remember.

Got a free upgrade

Nothing

Unfortunately I would not know where to start. They say pictures are worth 1000 words and perhaps I should send some pictures. From dried blood, black mold, insects and stained headboards I would never recommend anyone stay here. The staff at the front counter was not only inconsiderate but claimed that I should have purchased "incidentals". Apparently at this hotel "incidentals" are defined as clean rooms. Needless to say my three business partners felt the same way and experienced more or less the same service and type of room. I can assure you as a company we will never stay at any Holiday Inn.

- The entrance is 'grand' and welcoming with updated fixtures and furniture -bar was very nice looking -pool was a nice size - bedrooms were very updated and inviting -shower and tiles all new and 'clean' -lobby bathrooms very clean -staff VERY accomodating and pleasant!

-Bar doesn't open until 5, had to order food from the 'outside' -the lower level (single digit rooms) aren't very sound proof. I was up all night with doors slamming and hearing various conversations from down the hall. I wonder if staying on the main level would have been less noisy

The room was very clean, comfy bed, and friendly, helpful staff. They are also pet friendly!

Parking...not enough parking

My wife and I were really impressed with how clean the hotel was. Our room was one of the cleanest rooms we had ever stayed in. No worry about bed bugs in this hotel. The breakfast was good, and the hotel staff were good. I would defiantly recommend this hotel to friends and family.

Location.

Staff not very attentive, place not very clean.

Nothing really. You got what you pay for it....

Rooms are way too dirty, we even saw some big ass cockroaches and a hand-size big old spider. After that night. I was sure that I got bit by them!!!! It was a horrible experience, and will not ever go back there again!

warm hearted staff, delicious foods

The bed, sizable room and bathroom, and cable

The neighbors that were having loud sex for the entirety of my stay and the unwillingness of the hotel staff to do anything about it.

Nothing about this place was good

Everything rolm smelled like marijuana bed was hard as a rock location was not safe at all actually didnt not feel safe. Room window was right on the street and people knocked on the hotel room window i would never recommend this place to anyone your better of staying closer to jfk airport

Awesome breakfast, easy to access Wi-Fi, really nice staff.

Thin walls - could hear people in hallway.

The jacuzzi

No untensils in the room

Easy to accessible

Breakfast

It was convenient for my needs.

The sheets, towels and blankets felt like sandpaper. It was fine for what I needed it for, but that was it.

The facility was reasonably clean, and the air conditioning worked great.

We stayed on a Saturday night and it was very loud and there seemed to be a lot of unusual activity going on around the area and in the hallways. We did not feel safe at the location, and we checked out after a few hours.

The door locked

The smell of the rooms were terrible. Beds we're lumpy and outdated.

Smelly rooms and bed, toilet messed up and stained. Free breakfast is a joke.

Low price.

Three big problems: 1. Airport shuttle took 45 minutes to arrive at airport. 2. Hotel rents its parking lot to flyers out of LaGuardia, who also use the shuttle van. 3. Breakfast is very poor. Coffee, oatmeal, packaged muffins, and oatmeal bars.

Great stay! Rooms were very quiet and comfortable beds. Excellent service. Great reasonable meal at the hotel restaurant and great service! Highly recommend

The staff was rude. The reservation was wrong. Not enough towels for the amount of people. Small rooms. Too expensive.

Better than expected, price, helpful staff

No free parking, street noise, 30-40 min from down town

The room was very clean and comfortable.

Loved the pool, the rooms and the restaurant's private booths with flatscreen tvs.

Waitstaff seemed a bit disorganized.

The bed was comfortable and I liked the overall floorplan. They made it so that the main corridor feels like you're outside, but its all closed in, which I can see being nice durning the winter.

I was a little disappointed in a few things. There was no complimentary coffee. The breakfast was good but overpriced. The restaurant staff in the evening was slow and unattentative. Lastly, there was no free wifi in the rooms.

shuttle service to airport

Very far out of the way, hard to get into Manhattan