Reviews for Hertz in Boston
- All reviews 100%
Nov 27 2016
Kayak provided an excellent deal!
Pros: I rented a compact and the Hertz company ran out so gave me a slightly larger car. They were so nice and accommodating. The location was a little difficult to access since it wasn't at the airport location but it was fine because we needed the car during our vacation, not at the beginning nor end. It was also very clean. I secured a rental for $16/day during the Thanksgiving Day weekend and it was honored. No scam!!
Cons: Location of the Hertz.
Nov 11 2016
Not sure who's worse, Kayak or Hertz
Pros: I needed a car at Logan Airport Boston, arrived and went to the rental center. Firstly neither the car center nor Hertz had a wheelchair for my disabled wife. She had to painfully hobble to a bench, ok happens all the time. However the Hertz counter staff were such jerks. I'm the only one in line and there were 3 of them, each cast a glance my way then went back to their computer screen. I realized they were either fools or biased against me since I'm white. So I marched right up to the first person and said "can you help me?" she begrudgingly said yes. The next delight was the clerk told me Kayak made my reservation to pick up in downtown Boston and could not help me, I had to get into Boston by taxi. That was the part that made me upset so I protested. The clerk lazily drawled "ah'l see whats I cans do" which gave me a real boost of confidence in her abilities. She ended up letting me pick up there but would have to drop in downtown Boston Can you believe it? I dropped the car back at Logan at the end of my trip.
Nov 9 2016
Pros: Location close to my residence. People at Hertz (allston location) is nice and kind.
Nov 6 2016
Pros: Very friendly and helpful staff who even stayed a few minutes late to complete my transaction. Ease of dropoff. Comfortable seats.
Cons: Car was "Jeep or similar" but got a Kia, which was okay but less roomy and more boring. A/C also didn't work. Way too expensive even with small discount.