Reviews for Hertz in Charlottesville
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May 24 2017
Worst service ever
Pros: Everything was very bad
Cons: I didn't like a car of a class I asked for and asked for a different car or upgrade. I was refused unless I pay $25 per day for a car of next class which is nonsense because in Enterprise the difference in prices of different classes in less than $10. I was shocked but had to pay as the car they offered initially was very bad. It was my third bad experience with Hertz. First time I had to wait a manager at Cavalier for 30 min. Next time the same manager refused to give me a car at a price that I booked it and asked for $40 more. Overall my experience with Hertz is very bad, managers are inpolite. Will never book a car with Hertz.
May 22 2017
Unhappy with model
Pros: Handled nicely.
Cons: Disliked the cruise control. Not very fuel efficient.
May 17 2017
Cons: Car was not ready when I arrived. It was ready about an hour after the scheduled time.
May 14 2017
Cons: A car was not available upon check in