Reviews for Hertz in Charlottesville
- All reviews 100%
Jul 11 2017
Pros: They were friendly the car was very clean
Jul 4 2017
Pros: The Mazda was a fine running machine....too complicated with all the gadgets such as radio and NIO CD PLAYER.....didn't know how to operate cruz control nor radio.....other than that, a good car
Cons: I find that you jack up the price so the average person can not afford to rent from you.....$600. for a 10 day rental is absurd....I don't want to buy the car, just rent it for a few days....I know of all the back room financial deals being a retired banker....so I went thru Kayak....I also find that you keep your prices high in Charlottesville and I was ready to drive to Richmond where the prices were less expensive.....Y'all must think everybody is made of money but we are not.....
May 24 2017
Worst service ever
Pros: Everything was very bad
Cons: I didn't like a car of a class I asked for and asked for a different car or upgrade. I was refused unless I pay $25 per day for a car of next class which is nonsense because in Enterprise the difference in prices of different classes in less than $10. I was shocked but had to pay as the car they offered initially was very bad. It was my third bad experience with Hertz. First time I had to wait a manager at Cavalier for 30 min. Next time the same manager refused to give me a car at a price that I booked it and asked for $40 more. Overall my experience with Hertz is very bad, managers are inpolite. Will never book a car with Hertz.
May 22 2017
Unhappy with model
Pros: Handled nicely.
Cons: Disliked the cruise control. Not very fuel efficient.