Reviews for Hertz in Columbia
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Aug 1 2017
Should not have taken the first van
Cons: The van that we got from Hertz at the CAE airport... shook when you were driving between 40-60 mph. It is like it stuttered from getting air in something that was not supposed to have air, or as if it was not getting fuel correctly. Very disappointed. Had to drive to St. Louis from Illinois to exchange the van for a different one. Person who we talked to from Roadside Assistance said we were all set; then when I got to the airport to exchange the van to one that did not stutter, I got the run around because the mechanic wanted to check the other van - I was there to see a family member with cancer - spending hours exchanging a van should not have to occur. Then the second van worked great, but the inside was very dirty with stains all over the carpet and seats, sticky pop on the dashboard, and there were terrible remnants of duct tape that were on the outside of the sides and the back. Who thinks it is okay to rent a vehicle like this? Uck!
Jul 31 2017
Sorry no cars are available come back tomorrow and maybe we will have
Cons: I had to find my own translation I will not use your service again ! Contact us below letting hang out there Very disappointed Steve
Jul 31 2017
Pros: Ease of reservation
Cons: When the reservation was made, I was asked if I wanted insurance, I said no. I was not asked that question again at the rental counter yet instead of the 214.99 rental car agreement I authorized, I was charged over 400.00! I tried to call Hertz the night of the rental when I realized the error, and they were closed. I called first thing the next morning. And spoke to two other people after that. I even drove out to the airport to get the insurance off of the rental which I didn't approve in the first place. A complete nightmare. The rental was solely picked based on price and this was a bait and switch!
Jul 17 2017
Cons: 4cylinder SUV