Guest Reviews
Overall Rating
3.3
Mediocre
Based on 5 reviews
Cleanliness
2.8
Comfort
3.2
Pickup/Dropoff
4.4
Value for money
3.2
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent Reviews
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Find reviews that mention:
pick up the car
car was clean
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
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2.4
bad experience
Pros: supposed to pick up my rental at 9 am , waited one hour for a car to be lockated , another 1 hour drive to pick up the car , and another 1 hour drive back to first location , after all i missed my 5day trip , and when i returned the car after 2 days , got charge 70% of the price , talk to hertz associate and her response was “ unfortunately nothing i can do ....
review from
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2.0
Very poor service
Pros: I do not recommend this dealership. I was there on May 7, 2018. Very poor service, the girls were constantly talking on the phone with someone, I was not helped to take the car.
Cons: I do not recommend this dealership. I was there on May 7, 2018. Very poor service, the girls were constantly talking on the phone with someone, I was not helped to take the car.
review from
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4.4
Cons: Price and service !
review from
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5.6
Cons: Car was not clean on the inside. Asked to have car center console cleaned before leaving.
review from
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2.0
Bad rental
Pros: This was booked as an airport rental. The agency is 45 minutes away form the airport. Fortunately, I was able to cancel the rental and re-book at the airport. This was a very poor way to treat a traveler.
review from
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2.4
bad experience
Pros: supposed to pick up my rental at 9 am , waited one hour for a car to be lockated , another 1 hour drive to pick up the car , and another 1 hour drive back to first location , after all i missed my 5day trip , and when i returned the car after 2 days , got charge 70% of the price , talk to hertz associate and her response was “ unfortunately nothing i can do ....
review from
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2.0
Very poor service
Pros: I do not recommend this dealership. I was there on May 7, 2018. Very poor service, the girls were constantly talking on the phone with someone, I was not helped to take the car.
Cons: I do not recommend this dealership. I was there on May 7, 2018. Very poor service, the girls were constantly talking on the phone with someone, I was not helped to take the car.
review from
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4.4
Cons: Price and service !
review from
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5.6
Cons: Car was not clean on the inside. Asked to have car center console cleaned before leaving.
review from
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2.0
Bad rental
Pros: This was booked as an airport rental. The agency is 45 minutes away form the airport. Fortunately, I was able to cancel the rental and re-book at the airport. This was a very poor way to treat a traveler.
review from
Other suppliers in Countryside scored
Where can I find Hertz car rentals in Countryside?
35 E Plainfield Rd, Hertz car rentals
Address
35 E Plainfield RdPhone
+1 708 352 2467Top Tips For Renting a Car from Hertz in Countryside
- Compact rental cars from Hertz in Countryside are around 72% cheaper than other car types, on average
FAQs About Renting a Car From Hertz in Countryside
What is the most popular rental car from Hertz in Countryside?
Mini (Dodge Grand Caravan or similar) is the most frequently booked rental car type from Hertz in Countryside.
How many car rental locations does Hertz have in Countryside?
Hertz has 2 rental locations in Countryside. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: O'Hare Intl Airport (ORD)?
Yes
Does Hertz offer shuttle or airport pick-up services from O'Hare Intl Airport (ORD)?
Yes
Does Hertz have a car rental location at the airport: Midway Airport (MDW)?
Yes
Does Hertz offer shuttle or airport pick-up services from Midway Airport (MDW)?
Yes
Does Hertz have a car rental location at the airport: Greater Rockford Airport (RFD)?
No (According to our data)
Does Hertz offer shuttle or airport pick-up services from Greater Rockford Airport (RFD)?
Yes