Pros: Easiest pickup I’ve had, nicest/newest/cleanest car I’ve ever had - all for the best price I’ve ever had. Great experience. Thanks Hertz!
Pros: Staff was great! Check out was really fast.
Cons: The actual Hertz location is dingy and in a bad area. There was only one person working first thing in the morning and when you’re trying to get on with your travels it’s super inconvenient. Otherwise the girl who was taking care of us was fantastic and courteous. There is no big selection of cars
Cons: They did great! Everything worked well and we honestly couldn’t come up with a negative thing to say about our experience!
Reserved a car they didn’t have
Pros: The representative was friendly and apologetic but could do nothing to find me a car
Cons: I reserved a car and when I tried to pick it up, not only did they not have any available but I was 14th on the waiting list. At that point you shouldn’t be taking additional reservations
Cons: It was very inconvenient to have to return my first car due to a check engine light. I asked for a free extra day and was told no. When I returned the 2nd car I got at a different location, I was charged $35 extra dollars! The Orem,UT office also did not answer their phone over a 2-day period and about 5 phone calls.
Worst experience ever
Pros: Nothing. Literally.
Cons: My reservation was for 12pm. The confirmation said they would hold my reservation until 1pm. I showed up at Hertz at 12:02, only to find out that they were closed for the day... The employees were still in the store so I knocked. No response. I waited and knocked and waited and knocked. No one would even acknowledge that I was there. So I was left with no rental car for my trip.
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Top tips for renting a car from Hertz in Midvale
- 25% of our users found rental cars from Hertz in Midvale for $35 or less
- Standard rental cars from Hertz in Midvale are around 69% cheaper than other car types, on average