4.0
Cons:Up-soldReviewed May 27 2021
review from![kayak]()
2.0
Cons:Roadside service after car issues and now I'm getting charged ba no show fee by Avis when I infact did pick up the vehicle. And they say it's because I booked through Expedia but i booked through Kayak.Reviewed May 13 2021
review from![kayak]()
6.0
Pros:Staff at SLC was very friendly and helpful.Cons:The wait (+/-30 minutes) to sort out my short notice (2+ hours) booking.Reviewed May 2 2021
review from![kayak]()
4.0
Cons:The vehicle was in pretty bad shape. Also, not cleaned well at all. Pretty disappointedReviewed Apr 12 2021
review from![kayak]()
4.0
Cons:The car had not been cleanedReviewed Apr 6 2021
review from![kayak]()
6.0
Cons:staff at pick up were not comforting at all. didn’t get the actual vehicle listed on the app.Reviewed Mar 23 2021
review from![kayak]()
6.0
Pros:Check-in staff member tried to get me to upgrade to a 4 wheel drive SUV. Said my SUV vehicle was front wheel drive. She lied, it was all wheel drive.Cons:An honest check-in person. She was not very helpful, only gave me one vehicle option in my rental class and the parking lot had many other options as a choice.Reviewed Mar 15 2021
review from![kayak]()
8.0
Pros:YEsCons:Avis did not have the vehicle available that was advertised. They did give us another vehicle.Reviewed Mar 10 2021
review from![kayak]()
10.0
Pros:Pickup was very easy, drop off even more soReviewed Feb 25 2021
review from![kayak]()
6.0
Cons:Please read what you initial in the rental agreement!! They quietly oversell you the optional product without explanation!!!and you realize it only when see the bill!!!Reviewed Feb 8 2021
review from![kayak]()
4.8
Pros:That there was a car available when I picked it upCons:Literally everything else. I stood in a line of only 20 people for an hour (there were 5 different agents working behind the Avis counter!!) to get my rental. Hertz would never! The man giving directions to where the car was locates was not clear at all, "go down the escalator and turn right" was a severe over simplification in this so huge airport parking lot. So we just wondered for a few mins before we just started reading the ground and eventually found it. The car also sucked and was not as advertised. Website said it could fit 5 people and 3 luggage but when we got it, 4 people was a squeeze and we could only fit one full sized suitcase and a carry on suitcase; the rest had to be a smaller duffle bag and book bags, there was no way another luggage was fitting in there. Does 3 suitcases not mean full sized suitcases orrr? And yes, the entire back windshield was covered. I'm sticking with Hertz after thisReviewed Oct 19 2020
review from![kayak]()
5.6
Pros:Decent priceCons:The staff at pick up was rude and short as soon as they heard I wasn't a preferred member.Reviewed Oct 15 2020
review from![kayak]()