Find reviews that mention:
10.0
Pros:Pick up and drop off were simple. Staff were friendly and efficientCons:All goodReviewed Feb 27 2021
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10.0
Pros:The car was spotless inside and out. Perfect for our needs. Everyone was positive and helpful. On a holiday weekend I was amazed that there was no waiting for both pick up and drop off. They were well organized to accommodate our needs.Reviewed Feb 17 2021
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10.0
Pros:Price was good.Cons:The inside of the windows were very dirty.Reviewed Jan 6 2021
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10.0
Pros:The whole process was very smooth. The desk agent was friendly and helpful and gave me great suggestions for things to do during my visit.Cons:N/AReviewed Oct 12 2020
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9.6
Pros:Easy drop off and rental return is right across from Delta terminal.Cons:Only problem we had is that the published information on the Salt Lake City location did not indicate they were open 24 hours. I had trouble multiple times connecting to an associate and then ultimately call dropped. When I was able to speak to a person she told me they were open 24 hours so we didn't need to follow the off hours drop off processReviewed Jul 30 2017
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2.0
Cons:The car had a rotten muffin in the glove compartment. One key fob didn't work - had no battery. The other key fob stopped working. Couldnt start or lock the car. Had to return to exchange the vehicle.Reviewed Jun 18 2017
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10.0
Accommodating Despite IssuesPros:Car reserved was not available. Both manager and associate were helpful in finding right vehicle.Reviewed Jun 6 2017
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7.6
Pros:Fast inCons:Car was 2 years old and the system was in French, couldn't correct it.Reviewed May 29 2017
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4.4
UnprofessionalCons:I called Enterprise because of a flight delay and the rep there said to call when we arrived and they would arrange to stay longer than the midnight closing time. I called right at midnight, when we arrived. No answer.They were shut tight. So, I went to another rental and paid a lot more. If they were going to renege, they could have called me in flight and left a message.Reviewed May 29 2017
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8.0
Pros:Such comfy seat on our nissan. We'd rent that kind of car again! Staff was friendly also.Cons:Someone should have spent 5 minutes with us to make sure we knew how to operate the basic functions of the vehicle we had.Reviewed May 13 2017
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10.0
Great Value and ExperiencePros:I booked a full size car, and when I arrived I was given a fully loaded Ford Taurus. It was almost brand new, very clean, and had all of the bells and whistles. The customer service was also excellent, and the ease of picking up and dropping off the car was impeccable.Cons:There was nothing bad about this experience. I would highly recommend Kayak and Enterprise.Reviewed May 3 2017
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10.0
UpgradePros:Great service. Quick to get through processing and into a car after deplaning.Cons:No complaints.Reviewed Apr 27 2017
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