Find reviews that mention:
2.0
Cons:I paid online for a car and upon arrival I was told it wasn’t available. I had to pay an additional $349.00 for an upgrade, which I was not happy about.Reviewed Jul 2 2021
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8.0
Pros:Easy pickup. I wanted the car for a 3 hour round trip from Salt Lake Airport to Idaho Falls. Originally was expecting a Chrysler 300, but when I was through, it had turned into a Audi Q5 Quattro. A real plus on a long drive. And for the same price of my original car.Cons:Can't really think of anything here. The car used premium fuel, which is more expensive, but still think the extra cost was worth it.Reviewed Jun 28 2021
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8.0
Cons:More organized pick-up. Took over two hours waiting in line to reach counter to get the car. Another hour before finally leaving with the car.Reviewed Jun 20 2021
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10.0
Cons:The gas tank was not all the way filled up. We told the person at the desk and we’re told we could get a refund when we return it filled up. We didn’t get a refund.Reviewed Jun 14 2021
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8.0
Pros:Upgraded carCons:The line to pick up my rental car took 40 minutes—it was ridiculous. And when I went to drop off the car, they somehow couldn’t find me in the system, so then they made me wait in line to check out!Reviewed Jun 13 2021
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10.0
Pros:Price, wait.Reviewed Jun 5 2021
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2.0
Cons:My flight was delayed until 2.5 hrs after the rental office closed. I called and tried to change the pick up time until the next morning. They told me that was fine but to price would have to go up by almost double. When I asked why using the same car for less time would cost twice as much, he stated he could only do what the computer allowed. I asked to talk to the supervisor and he said sure and then it hung up. I found a different car rental for less money and a nicer car.Reviewed May 29 2021
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8.0
Pros:YesCons:More staff at check-in counter.Reviewed May 16 2021
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10.0
Pros:The check in and check out process was fast and efficient. The car was a good value.Cons:The ad said "Jeep or similar." I got a Mazda, but it was easy to drive.Reviewed May 5 2021
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10.0
Cons:car not clean - exteriorReviewed Apr 17 2021
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10.0
Cons:surprised that no one went with me to check out the car before driving off.Reviewed Apr 15 2021
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8.0
Pros:Drop off was good until I received my emailed receiptCons:When I received my email receipt, I saw that they had charged me for a full tank of gas, even though I had filled up just before I dropped off the vehicle. Not coolReviewed Mar 30 2021
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