Book Hertz car rentals at Minneapolis St Paul Airport

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16

Very good

7

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21

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car was cleanrented a car

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friendly staffpick up and drop

2.0

Employees arguing with each other. No cars were ready. 45min to check in with 4 people in line. First car smelled like human urine. 20min scramble to find another car. Staff does not really seem to want to help or interact with customers. Staff needed to be directed to check fuel on checkin. This location in particular is well known for charging refueling on full cars.Reviewed Aug 31 2024

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4.0

Initial Hertz rep didn't know what he was doing. Delayed our trip by 2 to 3 hours. Kayak, you have terrible customer service. There is no way to contact anyone. I will never EVER book anything through you ever again!!! Lesson learned by going through another party instead of just going directly through the actual company.Reviewed Apr 28 2024

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10.0

Ease of pick up and drop off. Please fill the tank with fuel. Not sure why I can't charge the rental company $10/ gallon when the tank isn't full but you an hit me if it's not full. It's not easy to return a vehicle the same when it's not full.Reviewed Feb 12 2024

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2.0

Extremely disappointing. Not very clear about picking up since there were three different areas at the airport to choose from. The agent at the first counter was rude and not helpful, and the other counter had a long line. It added a lot of additional time to go to a different area of the airport where the car actually was. The car pick up took about an additional hour. It was extremely frustrating to get ridiculous charges on the backend. The car was paid for, but additional fees were added on. Tax, auto facility charge, concession fee recovery etc. added it up to an additional $120! To me, this is padding. These charges should have been clear upfront. It was really infuriating. Definitely a deceptive practice to lure the consumer into thinking the fee they paid was the final price.Reviewed Oct 3 2023

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2.0

They would not honor my reservation. I’m never using hertz or kayak againReviewed Dec 30 2021

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4.0

This was in the area where the vehicles were at the airport. The key fob needed a new battery. I was told to go get one and we will be reimbursed or I could pick a different vehicle. So I went to the counter to ask a question and because I wasn't a Gold Member, they turned around and walked away. So I got into the same vehicle and drove out. On our trip we had to find a store to replace the battery. Not a fan at all. Bringing the vehicle back, I couldn't get my money back, I had to get it back thru a voucher when we rent next time. Not a fan!!!!Reviewed Dec 27 2021

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10.0

Good customer service and efficient. Nice clean car.Reviewed Dec 17 2021

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2.0

The price is more competitive than others, but ...after we picked up the vehicle, we found The gas is only half filled, that is OK The tire warning sign was on, we checked with service desk, we were told that it was cold temperature and will be gone when warmed up, it it stayed on for all 10-day trip, luckily we checked the tire pressure and it was OK. After 1 day of driving, the engine coolant light was on, we had to stop at a gas station and found coolant level was below LOW limit. So we bought a jug of coolant and added to full line. The windshield wiper fluid was low and the wiper had grinding noise when used, we had to manually control to wipe only 1-2 times and turned it off. Luckily we finished our trip safely, last year they charged us $450 for lost item after return and we did not even know what was missing, no sure what to happen this time. Probably not to use Hertz next time.Reviewed Dec 11 2021

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6.0

Pros:easy drop offCons:waited an hour to get no workers returned car 5 days no refund at allReviewed May 28 2021

review from

10.0

Pros:Yes and YesReviewed May 13 2021

review from

2.0

Cons:Drop off was closed for months. I called to days before to make sure it us open and that was confirmed. Unbelievable. And now I have to spend time to get my money back for unlawfully Charging me for Hertz terrible service.Reviewed Apr 17 2021

review from

10.0

Pros:Quick registration and dropoff procedures. New vehicle, so it was a delight to drive.Reviewed Apr 17 2021

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• How will I find the Hertz rental car counter when I arrive at Minneapolis-St Paul International Airport?

  When you arrive at Terminal 1, on-site rental car counters, including Hertz, are located on the ground level of the Silver Parking Ramp. Travelers can access the ramp via the underground tram, following directional signs guiding them to the rental area. The entrance to the Silver Ramp is beneath the Prince mural. In Terminal 2, on-site rental car counters are found in the Ground Transportation Center on the ground level of the Purple Ramp, conveniently situated across from the terminal building.

• What add-ons can I expect with my rental with Hertz at Minneapolis St Paul Airport?

  When booking Hertz car rentals at Minneapolis St Paul Airport, you'll find an array of add-ons and enhancements designed to enhance your rental experience and meet specific travel needs. Choose a GPS navigation system for easy navigation in unfamiliar areas. Hertz offers child safety seats suitable for various age groups. Additionally, you can opt for roadside assistance coverage, providing peace of mind in unexpected situations such as breakdowns, flat tires, or other issues during your rental period.

• Can I drive a Hertz rental car that I pick up at Minneapolis St Paul Airport into Canada?

  You can typically drive a Hertz rental car from Minneapolis St Paul Airport into Canada. However, informing Hertz about your intention to cross the border into another country during the rental process is crucial. This notification ensures that you receive the necessary documentation and information, such as any required additional insurance coverage or specific terms and conditions. Always check with Hertz directly and review the rental agreement to ensure compliance with their policies and any applicable regulations for cross-border travel before you head off driving your rental into Canada.

• How much does it cost to rent a car from Hertz at Minneapolis St Paul Airport?

  On average a rental car from Hertz at Minneapolis St Paul Airport costs $64 per day.

• What is the most popular rental car from Hertz at Minneapolis St Paul Airport?

  Standard (Chevrolet Equinox or similar) is the most frequently booked rental car type from Hertz at Minneapolis St Paul Airport.

• Where can I find Hertz car rentals at Minneapolis St Paul Airport?

  4300 Glumack Drive is the closest Hertz rental location to Minneapolis St Paul Airport. The telephone number for this location is +1 651 695 3300.

• Does Hertz offer shuttle or airport pick-up services from Minneapolis St Paul Airport (MSP)?

  Yes