Book Hertz car rentals at Minneapolis St Paul Airport

Reviews

Recent reviews

Traveler rating

Wonderful

11

Very good

6

Good

0

Okay

2

Fair

2

Mediocre

0

Poor

19

Find reviews that mention:

friendly staffcustomer service

2.0

Extremely disappointing. Not very clear about picking up since there were three different areas at the airport to choose from. The agent at the first counter was rude and not helpful, and the other counter had a long line. It added a lot of additional time to go to a different area of the airport where the car actually was. The car pick up took about an additional hour. It was extremely frustrating to get ridiculous charges on the backend. The car was paid for, but additional fees were added on. Tax, auto facility charge, concession fee recovery etc. added it up to an additional $120! To me, this is padding. These charges should have been clear upfront. It was really infuriating. Definitely a deceptive practice to lure the consumer into thinking the fee they paid was the final price.Reviewed Oct 3 2023

review from

2.0

They would not honor my reservation. I’m never using hertz or kayak againReviewed Dec 30 2021

review from

4.0

This was in the area where the vehicles were at the airport. The key fob needed a new battery. I was told to go get one and we will be reimbursed or I could pick a different vehicle. So I went to the counter to ask a question and because I wasn't a Gold Member, they turned around and walked away. So I got into the same vehicle and drove out. On our trip we had to find a store to replace the battery. Not a fan at all. Bringing the vehicle back, I couldn't get my money back, I had to get it back thru a voucher when we rent next time. Not a fan!!!!Reviewed Dec 27 2021

review from

10.0

Good customer service and efficient. Nice clean car.Reviewed Dec 17 2021

review from

2.0

The price is more competitive than others, but ...after we picked up the vehicle, we found The gas is only half filled, that is OK The tire warning sign was on, we checked with service desk, we were told that it was cold temperature and will be gone when warmed up, it it stayed on for all 10-day trip, luckily we checked the tire pressure and it was OK. After 1 day of driving, the engine coolant light was on, we had to stop at a gas station and found coolant level was below LOW limit. So we bought a jug of coolant and added to full line. The windshield wiper fluid was low and the wiper had grinding noise when used, we had to manually control to wipe only 1-2 times and turned it off. Luckily we finished our trip safely, last year they charged us $450 for lost item after return and we did not even know what was missing, no sure what to happen this time. Probably not to use Hertz next time.Reviewed Dec 11 2021

review from

6.0

Pros:easy drop offCons:waited an hour to get no workers returned car 5 days no refund at allReviewed May 28 2021

review from

10.0

Pros:Yes and YesReviewed May 13 2021

review from

2.0

Cons:Drop off was closed for months. I called to days before to make sure it us open and that was confirmed. Unbelievable. And now I have to spend time to get my money back for unlawfully Charging me for Hertz terrible service.Reviewed Apr 17 2021

review from

10.0

Pros:Quick registration and dropoff procedures. New vehicle, so it was a delight to drive.Reviewed Apr 17 2021

review from

8.0

Pros:The staff was very helpful and made the process easy. Finding a one-way rental was not easy, so I appreciated the flexibility.Reviewed Mar 15 2021

review from

8.0

Pros:Vehicle was clean and well equippedCons:No agent available at rental counter. Had to travel to a different terminal to get rental. On return, there was no one at drop-off. Sign said to proceed inside with rental agreement, mileage, fuel level, etc. Again, no agent at rental counter. Was told by airport info desk to just leave keys in car and I would receive an email after they check-in my rental.Reviewed Mar 2 2021

review from

2.0

Pros:nothingCons:Better customer service.They were completely rude. Upfront and clear charges and fees. Non blood stained seats. A brand new truck that is not a pile of junk.Reviewed Dec 25 2020

review from

More

• 7.9 /10Avis Car Rentals at MSP
• 8.8 /10Ace Car Rentals at MSP
• 6.3 /10Budget Car Rentals at MSP
• 5.9 /10Thrifty Car Rentals at MSP
• 7.2 /10Enterprise Rent-A-Car Car Rentals at MSP
• 7.8 /10Sixt Car Rentals at MSP
• 5.2 /10Dollar Car Rentals at MSP

• How much does it cost to rent a car from Hertz at Minneapolis St Paul Airport?

  On average a rental car from Hertz at Minneapolis St Paul Airport costs $63 per day.

• What is the most popular rental car from Hertz at Minneapolis St Paul Airport?

  Intermediate (Nissan Rogue or similar) is the most frequently booked rental car type from Hertz at Minneapolis St Paul Airport.

• Where can I find Hertz car rentals at Minneapolis St Paul Airport?

  4300 Glumack Drive is the closest Hertz rental location to Minneapolis St Paul Airport. The telephone number for this location is +1 651 695 3300.

• Does Hertz offer shuttle or airport pick-up services from Minneapolis St Paul Airport (MSP)?

  Yes