Book Hertz car rentals in Minneapolis

Reviews for Hertz in Minneapolis

Recent reviews

Traveler rating

Wonderful

11

Very good

4

Good

0

Okay

2

Fair

2

Mediocre

0

Poor

17

4.0

Initial Hertz rep didn't know what he was doing. Delayed our trip by 2 to 3 hours. Kayak, you have terrible customer service. There is no way to contact anyone. I will never EVER book anything through you ever again!!! Lesson learned by going through another party instead of just going directly through the actual company.Reviewed Apr 28 2024

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10.0

Ease of pick up and drop off. Please fill the tank with fuel. Not sure why I can't charge the rental company $10/ gallon when the tank isn't full but you an hit me if it's not full. It's not easy to return a vehicle the same when it's not full.Reviewed Feb 12 2024

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2.0

Extremely disappointing. Not very clear about picking up since there were three different areas at the airport to choose from. The agent at the first counter was rude and not helpful, and the other counter had a long line. It added a lot of additional time to go to a different area of the airport where the car actually was. The car pick up took about an additional hour. It was extremely frustrating to get ridiculous charges on the backend. The car was paid for, but additional fees were added on. Tax, auto facility charge, concession fee recovery etc. added it up to an additional $120! To me, this is padding. These charges should have been clear upfront. It was really infuriating. Definitely a deceptive practice to lure the consumer into thinking the fee they paid was the final price.Reviewed Oct 3 2023

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2.0

They would not honor my reservation. I’m never using hertz or kayak againReviewed Dec 30 2021

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4.0

This was in the area where the vehicles were at the airport. The key fob needed a new battery. I was told to go get one and we will be reimbursed or I could pick a different vehicle. So I went to the counter to ask a question and because I wasn't a Gold Member, they turned around and walked away. So I got into the same vehicle and drove out. On our trip we had to find a store to replace the battery. Not a fan at all. Bringing the vehicle back, I couldn't get my money back, I had to get it back thru a voucher when we rent next time. Not a fan!!!!Reviewed Dec 27 2021

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10.0

Good customer service and efficient. Nice clean car.Reviewed Dec 17 2021

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2.0

The price is more competitive than others, but ...after we picked up the vehicle, we found The gas is only half filled, that is OK The tire warning sign was on, we checked with service desk, we were told that it was cold temperature and will be gone when warmed up, it it stayed on for all 10-day trip, luckily we checked the tire pressure and it was OK. After 1 day of driving, the engine coolant light was on, we had to stop at a gas station and found coolant level was below LOW limit. So we bought a jug of coolant and added to full line. The windshield wiper fluid was low and the wiper had grinding noise when used, we had to manually control to wipe only 1-2 times and turned it off. Luckily we finished our trip safely, last year they charged us $450 for lost item after return and we did not even know what was missing, no sure what to happen this time. Probably not to use Hertz next time.Reviewed Dec 11 2021

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6.0

Pros:easy drop offCons:waited an hour to get no workers returned car 5 days no refund at allReviewed May 28 2021

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10.0

Pros:Yes and YesReviewed May 13 2021

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2.0

Cons:Drop off was closed for months. I called to days before to make sure it us open and that was confirmed. Unbelievable. And now I have to spend time to get my money back for unlawfully Charging me for Hertz terrible service.Reviewed Apr 17 2021

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10.0

Pros:Quick registration and dropoff procedures. New vehicle, so it was a delight to drive.Reviewed Apr 17 2021

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8.0

Pros:The staff was very helpful and made the process easy. Finding a one-way rental was not easy, so I appreciated the flexibility.Reviewed Mar 15 2021

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• How much does it cost to rent a car from Hertz in Minneapolis?

  On average a rental car from Hertz in Minneapolis costs $94 per day.

• What is the most popular rental car from Hertz in Minneapolis?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Hertz in Minneapolis.

• How many car rental locations does Hertz have in Minneapolis?

  Hertz has 2 rental locations in Minneapolis. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Minneapolis St Paul airport (MSP)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Minneapolis St Paul airport (MSP)?

  Yes