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4.0
I don't see the point in making a reservation if upon arrival the car is not ready and it takes 45 minutes to leave with the car.Reviewed Jul 7 2022
review from![kayak]()
2.0
We had a reservation for 0800. They had us waiting for more than 2 hours before we can get a car. Not even the one we had booked in the first place. There was about 20-30 others person waiting.. in the same situation. Really bad management problem.Reviewed Jul 6 2022
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2.0
The agency was closed, there was another group there also to pick up a rental car. There was not another hertz vehicle available anywhere in Montreal including the airport. I was supposed to attend a wedding 100 miles away and just ended up Paying for a 60 dollar cab back to apartment I was staying in. The worst experience ever. I was truly in shock when I found the agency closed, I should at least be reimbursed the $60 I spent for a cabReviewed Jul 4 2022
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10.0
Fast and good service, the car was clean and in excellent conditionReviewed Jun 21 2022
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10.0
Helpful, friendly staff person.Reviewed Jun 16 2022
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10.0
AmazedReviewed Jun 15 2022
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8.0
The initial employee i spoke with was a bit short, cold and rude. I was “an hour early” for pick up and asked given that i had a young child (1 year old) if that was ok, and he responded “not really.” After an international flight with a little one, id hope for more grace and kindness. Otherwise, the car was clean and the gentleman i interacted with upon drop off with very kind and helpful.Reviewed Jun 14 2022
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10.0
Great customer service. ThanksReviewed Jun 4 2022
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2.0
car wasn't readyReviewed May 30 2022
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10.0
I had to wait a little to get my car but everyone was super professional and friendly. Would highly recommend.Reviewed May 11 2022
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6.0
Your price is very expensive!!!! $200 per day is $6000 a month is enough to buy a car.Reviewed May 7 2022
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2.0
Make sure you don't pick the 4pm pickup time as the store closes at 4pm. Hertz and Kayak: lease stop giving 4pm pickup time when the store is closing at the same time. (I unfortunately arrived 4 minutes late and the store was closed... I had to cancel one night of my trip and went back the day after at Hertz at the opening of the store at 8am).Reviewed Apr 19 2022
review from![kayak]()