Reviews for Hertz in Montreal
- All reviews 100%
Jun 21 2017
Great price and perfect little car.
Pros: Lots of room, great gas mileage and very good price.
Jun 15 2017
The payment for the car was confusing
Pros: The gentlemen who checked us in was most helpful.
Cons: There was no one in the garage area when we brought the car back. The staff at the desk was less than friendly, as a matter of fact rather curt. It was not like they were busy
Jun 15 2017
Hopeless service by Hertz
Cons: I booked rent a car in Montreal thru' Hertz from May 25th till May 29th. Unfortunately my flight got cancelled & rescheduled multiple times in 2 days & I reached Montreal on 26th May at 23:40 instead of May 25th at 17:00. I did notified Hertz regarding my cancellations but on reaching I did not get my rental car as my initial agreement was canceled by Hertz. I lost my insurance money that I paid for rental car & I had to pay 3 times more money to get rental car that night & that too just for 2 days of rental instead of initial 5 days rental agreement. They also asked me to pay huge amount for the rental car insurance. After calling Hertz on arrival back to my home in Virginia, They returned me $13 & I don't know how they calculated this amount. I should have got all my money back if they have not obliged their initial rental agreement. They should have accepted my initial online contract & should have given me the car & should have refunded my 2 days of rental charges. Such a hopeless service I got from Hertz. I will never book my rental car with them again. I might use social media for spreading the word across & I am planning to take legal advice on this too.
Jun 12 2017
Cons: I never received my invoice and is is necessary for the Company to prove the expense.