Hertz Car Rentals in Montreal from $35/day

10.0 Excellent

Economy

Jun 21 2017

Great price and perfect little car.

Pros: Lots of room, great gas mileage and very good price.

Cons: Nothing

6.0 Okay

Intermediate

Jun 15 2017

The payment for the car was confusing

Pros: The gentlemen who checked us in was most helpful.

Cons: There was no one in the garage area when we brought the car back. The staff at the desk was less than friendly, as a matter of fact rather curt. It was not like they were busy

2.0 Poor

Intermediate

Jun 15 2017

Hopeless service by Hertz

Cons: I booked rent a car in Montreal thru' Hertz from May 25th till May 29th. Unfortunately my flight got cancelled & rescheduled multiple times in 2 days & I reached Montreal on 26th May at 23:40 instead of May 25th at 17:00. I did notified Hertz regarding my cancellations but on reaching I did not get my rental car as my initial agreement was canceled by Hertz. I lost my insurance money that I paid for rental car & I had to pay 3 times more money to get rental car that night & that too just for 2 days of rental instead of initial 5 days rental agreement. They also asked me to pay huge amount for the rental car insurance. After calling Hertz on arrival back to my home in Virginia, They returned me $13 & I don't know how they calculated this amount. I should have got all my money back if they have not obliged their initial rental agreement. They should have accepted my initial online contract & should have given me the car & should have refunded my 2 days of rental charges. Such a hopeless service I got from Hertz. I will never book my rental car with them again. I might use social media for spreading the word across & I am planning to take legal advice on this too.

8.0 Good

Full-size

Jun 12 2017

Cons: I never received my invoice and is is necessary for the Company to prove the expense.

10.0 Excellent

Standard

Jun 12 2017

Cons: Nothing

10.0 Excellent

Minivan

Jun 8 2017

Pros: Fast services, I got a better car than expected having paid just $10 extra

10.0 Excellent

Economy

Jun 3 2017

Keys

Pros: Got a Toyota Corolla, which was a very nice car. Spacious, clean, and fairly new.

Cons: I was given 2 keys for the car, which were locked together! How dumb is that? Other rentals give me one key only. The second key kept hitting my knee as it hung from the ignition, and there was nothing I could do about it.

5.2 Okay

Intermediate

Jun 3 2017

Cons: We paid about $200 more than what was quoted online because of extra fees and airport taxes. Plus a ridiculous amount for basic insurance coverage. Better to get insurance through your credit card instead, and don't rent from the airport location.

4.0 Mediocre

Full-size

May 31 2017

They do not have what you ordered

Pros: They were kind and the car was clean.

Cons: I ordered intermediate car with navigation and child seat. They didnt have it and i had to take SUV for triple price as expected (i had to take it due my short time I had to travel). They charged me full tank, even there was half full (they didnt tell me what kind of car is it disel or ordinary). They added a lot of different services which cost me a fortune.

10.0 Excellent

Full-size

May 29 2017

Very good experience

Pros: Price, value for money, organization, brand new car

Cons: Hertz was not aware of my Alianz insurance linked with the contract.

2.0 Poor

Standard

May 28 2017

Charges

Pros: I was able to get a very good offer compared to your competitors.

Cons: I was charged, and change in plan required cancellation of the booking, however it took time, as well as awaiting reimbursement, where as cancellation at carrentals.com for the same day booking was immediate without any hassles to call back.

5.2 Okay

Compact

May 24 2017

Apathetic

Pros: Car was fine

Cons: Service at pick up was uncaring. Had impression the agenda was to get away with renting a vehicle that suited their needs not mine

2.0 Poor

Full-size

May 22 2017

Cons: False advertising just to lure people in. No one mentioned 30% tax that airport charges. Plus they do not say that their insurance does not cover Québec residents . I was obliged to pay triple for insurance since I prepaid the rental.

10.0 Excellent

Economy

May 17 2017

Pros: The guys were awesome and gave me a great rate since I needed GPS

9.6 Excellent

Economy

May 15 2017

Pros: Service was great !! friendly, quick and efficient !

6.8 Good

Economy

May 9 2017

Awful customer service

Pros: The price

Cons: clerk at Aymer branch extremely out of line, rude and just does not know how to talk to clients. No respect. Extremely unsatisfactory.

10.0 Excellent

Standard

May 8 2017

Great rental got upgrade because no cars

Pros: Free upgrade from economic to Volvo

Cons: 15 min waiting, because cars were late cause of traffic

10.0 Excellent

Economy

May 2 2017

Montreal Airport Hertz

Pros: They fully explained all of the charges and options, and offered a map and GPS and some simple, helpful instructions for driving in Montreal. Friendly staffer. Everything was well labeled at the airport, and the drop off was a breeze.

10.0 Excellent

Standard

Apr 29 2017

Great rental

Pros: Quality of car, greeting for renting office

8.0 Good

Compact

Apr 25 2017

Almost perfect

Pros: Price Out of business hours drop off Fast pick up

Cons: Remote area to pickup/drop the car

6.8 Good

Standard

Apr 17 2017

Nice car for the price, awful costumer service

Pros: Easy pick up and drop off. Nice Car

Cons: They treat you really bad when you come with pre-paid by internet. The highlighted that it was a prepaid and they were not nice explaining the contract and when i politely asked if I could get hertz rewards. I called for an extension of the time and they highlighted again tha it was a prepaid and the treatment was not nice either. I think if they prefer reservations directly by them the shouldn't be available in other travel agencies. I will avoid them next time.

8.4 Excellent

SUV

Apr 17 2017

Excellent service.

Pros: Customer service was super.

6.0 Okay

Economy

Mar 31 2017

Returns

Cons: I was told that they accept returns till 12:30 am, and no attendant was available at 11:15 pm

5.2 Okay

Economy

Mar 27 2017

Cons: I got charged extra taxes and fees that weren't included in the original price. The car was extremely basic (not even a USB outlet). They offered to give me a slightly bigger car (I'm 6'2") for $15 a day, which defeated the purpose....

4.8 Okay

Economy

Mar 23 2017

Pros: New car

Cons: ended up paying 40$ more than my original booking quote for no reason. They said it was taxes but usually I as booked with other cie the final price online ends up being the same to pay. I unfortunately will never book over kayak or hertz again. Nobody at drop off, i had to wait 20 minutes outside in the cold to wait for the attendant that went somewhere else.

10.0 Excellent

Economy

Dec 27 2016

Pros: very nice service, excellent car - clean, no problems.

10.0 Excellent

Minivan

Nov 29 2016

We had our entire family to fit in one "car"

Pros: It fit all our family in one van

10.0 Excellent

Economy

Nov 24 2016

Pros: The agent, Andrey, was fantastic. Car was well-equipped and in excellent in condition. It was a very pleasant experience, and I am very likely to rent with Andrey and Hertz again if I need a rental.

4.0 Mediocre

Economy

Sep 5 2016

dirty car

Cons: we received the car on a sunday very dirty and we had to buy our own cleaning material to be able to clean and use the car,which took us almost an hour. The car smelled strong like Indian Herbs which was almost imposible to remove. Unfortunatly all the cars at this branch were really dirty,seems like the manager did not care about the cleaniness.They promised to reimburse me for the cleaning material we bought but till now it has not happened. I would not suggests this location on Carier blv in Montreal.

4.4 Okay

Minivan

Sep 2 2016

Dirty outside and inside

Pros: Car - new

Cons: Car dusted outside, inside - precels on seat, dirt on the floor

9.2 Excellent

Economy

Aug 31 2016

Pros: Car was in great shape.

Cons: Check-in was understaffed. It was a Canadian edition car, so the manual was only in (poor-quality) French - this would have been fine if the car were intuitive, but some critical things (headlights) were oddly set up.

2.0 Poor

Compact

Aug 30 2016

Dirty car

Cons: Car was filthy !!!!

10.0 Excellent

Economy

Aug 29 2016

Great seamless service

Pros: Fast efficient customer service at both ends of the trip.

Cons: Back seat was loose but they warned us but wasn't an issue for us as we only had 2 passengers.

5.2 Okay

Economy

Aug 28 2016

There were no cars to pick up per our reservations

Pros: The people were helpless in the face of 12 groups all waiting for a reserved car but they were professional about it.

Cons: The fact that every group was left stranded for an hour and a half because Hertz had not delivered any cars to the site. It put everyone of us late for our plans.

8.0 Good

Economy

Aug 22 2016

Pros: Nice car. Convenient location.

Cons: Slow checkin.

10.0 Excellent

Intermediate

Jul 28 2016

Couldn't have been a better rental experience

Pros: Organized, quick, clean and courteous. Very good value!

Cons: Everything

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