Reviews for Hertz in Naples
- All reviews 100%
Apr 23 2017
Cons: Had to wait 20 mins to get the car. The first car they brought out didn't have but a quarter tank of gas so they had to exchange for a new one, do new paperwork. Otherwise all was fine.
Apr 18 2017
Actually, I did not rent from Hertz in Naples -- I rented in Fr. Myers
Pros: I liked how the agents "came to the rescue" once we determined the nature of a huge problem -- my ignorance of Florida Geography. You see, my eventual destination was Naples and I was told that I needed to fly into "RSW" -- that it was the closest. Well, I assumed that "RSW" was the Napes airport and rented the car from your location in Naples (assuming it was at the RSW airport). What a surprise I had when I learned at RSW (Ft. Myers) that the car was ready in Naples -- over 30 miles away!
Apr 5 2017
Pros: They stayed. Overtime for me and saved the day, Stuart Florida office. The best they got me home I think the little girl in there with Tina. And the driver thanks again
Mar 30 2017
Location difficult to find, car not very clean and
Pros: The price was good.
Cons: The location is very difficult to find. There are no Hertz signs and it is inside of a service station. Took a while to find the spot. The car we rented could have been cleaner and one of the tires was bald and this made the car shake on our ride. Also, the gas wasn't full when we got it, it was a few notches below but I had to return it full. Hertz does not allow spouses to drive which many other rental agencies allow. We had a long four hour drive, it would have been nice to trade off but we only were allowed one driver.