Reviews for Thrifty in Naples
- All reviews 100%
- 7.7
- 7.3
- 6.3
- 6.0
Recent reviews
Most recent
2.0 Poor
Compact
Jan 3 2017
A scam
Pros: Nothing
Cons: Took for ever to get the car. The car was dirty. The gas was half full I told the representative and the answer was just take it back half full. I got to Miami Airport Car Rental Terminal and they told me the gas it's not full and I got charged full tank plus penalty total of almost $ 70 on top of the $ 53 for the car. What I call a Scam!
5.2 Okay
Compact
Apr 18 2016
Cons: When we arrived at the Thrifty counter to pick up the car we were told that they didn't have our reservation in their system and that they were sold out for the day. We need to wait over an hour for another car to arrive that we could rent on a day when time was of the essence.
5.2 Okay
Compact
Jan 25 2016
People make the difference
Pros: The car was ready on time. Check in was quick.
Cons: It was pouring with rain. The clerk was ok but didn't do anything extra. I circled back to double check where the car was parked and was given the same vague instructions. Not once did she mention that Thrifty has no signs in the lot. I was soaked by the time I hit the panic button and found my vehicle.
Returning the car, I didn't refill it. I was charged $10/gallon! That was not mentioned at check in. It doubled the price of my rental. Really unacceptable.
10.0 Excellent
Compact
Jan 11 2016
Godo rental...very quick service.
Pros: It was raining outside so I wanted to get in and out of the Thrifty office and get in my car. The person working was great and very quick processing my upgrade when we needed a larger vehicle.