Guest Reviews
Overall Rating
7.4
Good
Based on 3,839 reviews
Cleanliness
6.7
Comfort
6.7
Pickup/Dropoff
5.8
Value for money
6.7
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
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6.0
Pros: The suv was nice, but needed to be cleaned.
Cons: The staff member was lazy, had a poor attitude, and unprofessional. Upon returning the car the same staff member was late and no one else was present in the office.
review from
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2.0
Pros: Hertz as a company did a good job at giving us a replacement rental.
Cons: Both cars we got rearview mirrors that fell off
review from
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9.6
Thanks for the deal!
Pros: I needed a car after an accident. Kayak allowed mecto rent for much less than if I had rented directly from Hertz. I always use Hertz, by thexway.
Cons: Hertz at the Marriot, in Oak Brook is quite ctricky to spot. Outside and indoor signage is inadequate. However, the Hertz staff is friendly and bery efficient, so that makes up for a frustrating scavenger hunt in search of the Hertz.
review from
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2.0
Horrible
Cons: No one answered the phone. Couldn't pick up car. It was awful.
review from
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2.0
Never again
Pros: The fact that there is other options out there for me to choose from.
Cons: Where do I start. Not the employee was 25 minutes late to work. Very disorganized, called with minor issues never called back 3 times. Had to have my corporate office call for a resolution. Literally the most unprofessional experience ever. And too boot, this is my first review I ever wrote in my life and that is the stone cold truth. First one ever, that's how bad it was.
review from
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10.0
Great!!
Pros: Everything worked out perfect!
review from
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9.6
Thanks for the deal!
Pros: I needed a car after an accident. Kayak allowed mecto rent for much less than if I had rented directly from Hertz. I always use Hertz, by thexway.
Cons: Hertz at the Marriot, in Oak Brook is quite ctricky to spot. Outside and indoor signage is inadequate. However, the Hertz staff is friendly and bery efficient, so that makes up for a frustrating scavenger hunt in search of the Hertz.
review from
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10.0
Great!!
Pros: Everything worked out perfect!
review from
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6.0
Pros: The suv was nice, but needed to be cleaned.
Cons: The staff member was lazy, had a poor attitude, and unprofessional. Upon returning the car the same staff member was late and no one else was present in the office.
review from
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2.0
Pros: Hertz as a company did a good job at giving us a replacement rental.
Cons: Both cars we got rearview mirrors that fell off
review from
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2.0
Horrible
Cons: No one answered the phone. Couldn't pick up car. It was awful.
review from
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2.0
Never again
Pros: The fact that there is other options out there for me to choose from.
Cons: Where do I start. Not the employee was 25 minutes late to work. Very disorganized, called with minor issues never called back 3 times. Had to have my corporate office call for a resolution. Literally the most unprofessional experience ever. And too boot, this is my first review I ever wrote in my life and that is the stone cold truth. First one ever, that's how bad it was.
review from
Where can I find Hertz car rentals in Oak Brook?
1401 W 22nd Street, Hertz car rentals
Address
1401 W 22nd StreetPhone
+1 630 574 8389Top Tips For Renting a Car from Hertz in Oak Brook
- 25% of our users found rental cars from Hertz in Oak Brook for $31 or less
- Economy rental cars from Hertz in Oak Brook are around 42% cheaper than other car types, on average
FAQs About Renting a Car From Hertz in Oak Brook
How much does it cost to rent a car from Hertz in Oak Brook?
On average a rental car from Hertz in Oak Brook costs $40 per day.
What is the most popular rental car from Hertz in Oak Brook?
Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Hertz in Oak Brook.
How many car rental locations does Hertz have in Oak Brook?
Hertz has 1 rental location in Oak Brook. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: O'Hare Intl Airport (ORD)?
Yes
Does Hertz offer shuttle or airport pick-up services from O'Hare Intl Airport (ORD)?
Yes
Does Hertz have a car rental location at the airport: Midway Airport (MDW)?
Yes
Does Hertz offer shuttle or airport pick-up services from Midway Airport (MDW)?
Yes
Does Hertz have a car rental location at the airport: Greater Rockford Airport (RFD)?
No (According to our data)
Does Hertz offer shuttle or airport pick-up services from Greater Rockford Airport (RFD)?
Yes
