| Mini | $33/day |
| Passenger Van | $155/day |
| Commercial | $39/day |
| Intermediate SUV | $56/day |
Pros: Marcin was amazing. Above and beyond and saved our trip.
Pros: Customer service at Palatine location was excellent!
Cons: The car I requested was not available. My rate was adjusted and the team member and I found a car together that worked for me. No complaints, but it would’ve been nice to have the SUV.
The car also had a distinct smell as if the previous renter had smoked A LOT of cigarettes inside of it. It was not unbearable, but I got out of the car smelling like the cigarettes. In retrospect, I would’ve found a vehicle without the smell.
Won't use Hertz again
Cons: They don't write in the price of the insurance which doubles the price of the car. I asked if I could have the insurance fee removed and they told me to drive back to the pick up location which I did and when I got there they told me if they took the insurance off they would have to close out my reservation and start a new one which would charge me twice for the initial day. Very frustrating and they were not very helpful.
Pros: The folks behind the Hertz counter in Palatine where very accommodating nice and very willing to help. Great People!!!
Cons: Didn't like the auto we rented so found out I don't like Jeep Compass's.
Pros: Everything was super and perfect. Employees was very friendly.
Cons: N /A
Easy to get the Car
Pros: Car was clean. First car had problems, easy to switch.
Pros: Great gas mileage
