Book Hertz car rentals in Palatine

Reviews for Hertz in Palatine

Recent reviews

Traveler rating

Excellent

9

Good

1

Okay

1

Mediocre

1

Poor

1

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car was cleanlocation was closed

car availablewrong location

pick up the carcustomer service

rented a car

10.0

Nice vehicle to be able to have at my disposal and to get around visiting.Reviewed Aug 4 2022

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2.0

The offices were closed when we arrived. Reservation was set for a time when the office was supposed to stay open but they changed their hours temporarily and didn’t update online nor made us aware of this.Reviewed Nov 30 2021

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10.0

I dealt with the manager of the branch, Edgar Murillo. He was extremely patient and willing to arrange my return time. I will highly recommend his location to my friends and neighbors. .Reviewed Sep 14 2021

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1.9

Despite getting TWO confirmation emails, I showed up at this location only to be told they did not have the van I reserved. I will NEVER rent from this location again.Reviewed Aug 24 2021

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10.0

May be a bit out of the way from airport BUT worth the trip. Edgar is terrificReviewed Aug 17 2021

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10.0

Pros:Overall was great, the car was clean and ready to go, the drop-off was simple. A great rental.Cons:I've rented a lot of vehicles. It could not have been better in any way.Reviewed May 4 2021

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10.0

Pros:Marcin was amazing. Above and beyond and saved our trip.Reviewed Jul 30 2020

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6.0

Pros:Customer service at Palatine location was excellent!Cons:The car I requested was not available. My rate was adjusted and the team member and I found a car together that worked for me. No complaints, but it would’ve been nice to have the SUV. The car also had a distinct smell as if the previous renter had smoked A LOT of cigarettes inside of it. It was not unbearable, but I got out of the car smelling like the cigarettes. In retrospect, I would’ve found a vehicle without the smell.Reviewed Jun 6 2020

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4.0

Won't use Hertz againCons:They don't write in the price of the insurance which doubles the price of the car. I asked if I could have the insurance fee removed and they told me to drive back to the pick up location which I did and when I got there they told me if they took the insurance off they would have to close out my reservation and start a new one which would charge me twice for the initial day. Very frustrating and they were not very helpful.Reviewed Nov 15 2017

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10.0

Pros:The folks behind the Hertz counter in Palatine where very accommodating nice and very willing to help. Great People!!!Cons:Didn't like the auto we rented so found out I don't like Jeep Compass's.Reviewed Aug 17 2017

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10.0

Pros:Everything was super and perfect. Employees was very friendly.Cons:N /AReviewed Mar 24 2017

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10.0

Easy to get the CarPros:Car was clean. First car had problems, easy to switch.Reviewed Feb 22 2017

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• Has the Hertz rental car policy in Palatine changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• How much does it cost to rent a car from Hertz in Palatine?

  On average a rental car from Hertz in Palatine costs $54 per day.

• How many car rental locations does Hertz have in Palatine?

  Hertz has 2 rental locations in Palatine. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: O'Hare Intl airport (ORD)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from O'Hare Intl airport (ORD)?

  Yes