Pros: Car was clean. First car had problems, easy to switch.
Mar 24 2017
Pros: Everything was super and perfect. Employees was very friendly.
Cons: N /A
Aug 17 2017
Pros: The folks behind the Hertz counter in Palatine where very accommodating nice and very willing to help. Great People!!!
Cons: Didn't like the auto we rented so found out I don't like Jeep Compass's.
Nov 15 2017
Won't use Hertz again
Cons: They don't write in the price of the insurance which doubles the price of the car. I asked if I could have the insurance fee removed and they told me to drive back to the pick up location which I did and when I got there they told me if they took the insurance off they would have to close out my reservation and start a new one which would charge me twice for the initial day. Very frustrating and they were not very helpful.