Book Hertz car rentals at Philadelphia Airport

Reviews

Recent reviews

Traveler rating

Wonderful

9

Very good

6

Good

2

Okay

7

Fair

3

Mediocre

0

Poor

15

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friendly staff

6.0

I waited in line but apparently was in the wrong location. The next location, I had to wait nearly an hour to receive service. Kim was friendly, warm, and efficient once I got to the desk, but I likely won't book except through Hertz directly and with my Gold account information next time.Reviewed May 16 2023

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10.0

EV cars availability.Reviewed Mar 22 2023

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4.0

Hidden airport fees and wait times for carReviewed Feb 5 2023

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4.0

I waited over 20 minutes for the Hertz shuttle to pickup from the arrivals terminal in Philadelphia. It was raining and cold. All of the other rental companies had shuttle buses that went by at least 5-6 times while we waited for the Hertz bus. I tried to call the Philly airport Hertz location but nobody picked up and it went to voicemail. Eventually, I convinced another rental car bus driver to drop us off near (he said he wasn't allowed to drive on the Hertz lot) the Hertz rental center. So, after waiting almost half an hour in the cold rain, we were dropped off and had to walk the last few hundred yards through a downpour to the rental office. Renting and paying wasn't a big deal but there was no introduction to the Tesla controls (I've never driven one before) so I had to park and come inside to request the person to show me how to operate the wipers. Overall, it was frustrating and a huge waste of time waiting for them after a long travel day.Reviewed Jan 26 2023

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6.0

I haven't received an email receipt after dropping off the vehicle.Reviewed Aug 4 2022

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6.0

Hertz employee at checkout counter in PHL was difficult to work with. He also lied and said that he could not change the time on the reservation due to the drop off location opening at 9 AM. The drop off location opened at 7:30 am and he did this in an attempt to get an extra $20 added on to my rental.Reviewed Aug 2 2022

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2.0

It took us an hour waiting in line to pick up our car because they only had two employees at the PHL location.Reviewed Jul 12 2022

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4.0

I was unable to cancel reservation for some reason and got charged the full amount.Reviewed Jul 9 2022

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8.0

Ease of checkout. Explain the use of the vehicle inspection checklist at the counter.Reviewed Jun 15 2022

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2.0

Booked a rental car for Sunday at Philly airport a week in advance because they were the only agents open. Took a bus to the airport and was told if I didn't have a plane ticket for that day. I couldn't rent. Long story short I was left stranded at the Philly airport. F you hertz. You will never get my business again. I'm also going to let everyone I know about you ridiculously poor serviceReviewed May 3 2022

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8.0

I would like to say that my experience with Hertz was good. I would like to express that the Agent (Kim), who waited on me, she was very caring, professional and warming. The only thing I would like to have been better is to leave a operable pen inside the vehicle being rented to fill out the inspection form. I did not have one however, I took pictures and a video of the video before I left. Thank you for your services.Reviewed Apr 11 2022

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4.0

The pick up process was horrible. The staff was rudeReviewed Mar 1 2022

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• What requirements do I need to meet to rent a car at Hertz at Philadelphia airport?

  The first requirement is a valid driver's license that has been active for at least a year. You should also have a credit card with the same name as the driver's license. You should also have enough amount to cover your rental and the deposit and if you booked online, you should have a printed copy of the voucher confirmation you received via email. Also, you should be 20 years to rent a car if you are the US or Canadian citizen, and if you are younger than 20 years, you will pay an additional fee.

• Should I buy extra insurance when I Book Hertz car rentals at Philadelphia airport or what happens if the car incurs damage?

  Every customer renting a car at Hertz, Philadelphia airport wants to be safe on the road and financially. However, to rent a car, you should have valid insurance, and if you lack one, your request to hire a vehicle can be rejected. There are scenarios when you don't require an insurance protection plan, and that is when you already have active coverage that applies to international renting of any car type. The other scenario is when your credit card manufacturer offers an extra insurance option which covers even rental cars abroad. You don't have to worry if you are involved in an accident because you can use the Collision Damage Waiver to cover damages or call the Hertz management at Philadelphia to be guided further about the situation.

• What happens if I pick up or return the car at Hertz, Philadelphia airport later than scheduled?

  When you know you will be late to pick up the rented car that you may have booked, you can contact customer care and inform them of the delay and reschedule with them. In cases where you will be landing at Philadelphia airport late at night, you don't have to worry as Hertz is usually closed at 1 a.m. When you are late to return the car in time, you can be liable for charges that come with every extra day. If you are returning the vehicle late, you should call the management and inform them, and they can leave your return contract in the drop box, which you can sign after the car's return.

• How much does it cost to rent a car from Hertz at Philadelphia Airport?

  On average a rental car from Hertz at Philadelphia Airport costs $62 per day.

• What is the most popular rental car from Hertz at Philadelphia Airport?

  Luxury (Cadillac Escalade or similar) is the most frequently booked rental car type from Hertz at Philadelphia Airport.

• Where can I find Hertz car rentals at Philadelphia Airport?

  1 Arrivals Road is the closest Hertz rental location to Philadelphia Airport. The telephone number for this location is +1 215 492 7200.

• Does Hertz offer shuttle or airport pick-up services from Philadelphia Airport (PHL)?

  Yes